Director of Provider Experience

2 days ago

Apply Now

Receive Emails with Similar Jobs

Rula

WebsiteLinkedInAll Job Openings

Our mission is to make mental healthcare work for everyone.

Teletherapy • Psychiatry • Therapy • Clinical Content • Clinical quality

201 - 500

Description

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare. At Rula, we focus on the quadruple aim: Quality (patients’ clinical outcomes), Affordability (low out of pocket costs for patients), Access (patients can quickly see a high quality provider who meets their needs), and Provider well being (clinical, emotional, financial, etc.). We strongly believe that our mission and goals cannot be achieved without making Rula an incredible platform for providers.

Requirements

8+ years of experience in strategy & operations roles with at least 4 years of process and/or product improvement in a high growth organization, for example: tech, consulting, or other fast moving environments. Leadership: 4+ years managing high performing independent contributors (analysts and/or project managers) Customer obsession: Demonstrated experience deeply understanding and identifying customer needs, translating them into process and product improvements, building them, and rolling them out Ownership: Experience independently owning quantified objectives and hitting hard goals: developing metrics (KRs), creating walks/waterfalls (sub-KRs) and working both independently and with cross-functional partners to execute Optimization: Demonstrated ability to optimize and/or create operational processes. Discovery to understand & map a complex process, identify opportunities for improvement / optimization, design and build for scale. Project management experience with complex cross-functional teams to roll out complex programs or processes. Proficient with analysis, particularly in Excel / Google Sheets.

Benefits

100% remote work environment from anywhere in the US Competitive pay and benefits that don’t change based on location Health benefits: medical, dental, vision, life, disability, and FSA/HSA Access to our 401(k) plan Generous time off policies, including 2 company-wide shutdown weeks each year (for most employees) to focus on self-care Paid parental leave Employee Assistance Program (EAP) Stipend to ensure your home office sets you up for success Quarterly department stipend for team building or in-person gatherings Wellness events and lunch & learns spanning many topics