Sales Technology Business Analyst
October 16
🇺🇸 United States – Remote
💵 $75k - $88k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧐 Business Analyst
🗽 H1B Visa Sponsor
Description
• Evaluate current business processes and identify areas for improvement. • Ensure projects align with organizational objectives. • Acts as a liaison between business stakeholders and IT teams. • Provide technical oversight on complex projects and ensure alignment with technology roadmap. • Support existing platforms including Salesforce Sales & Customer Service, Omni Channel, and Amazon Connect. • Collaborate with Sales Enablement & Training team to create training materials and documentation.
Requirements
• 3+ years of business analysis experience using Salesforce.com technologies (Salesforce Sales & Customer Service). • Salesforce reporting and dashboard development experience a plus. • Salesforce basic configuration experience a plus (page layout updates, user/permission management, etc.).
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