Director - Digital Customer Education

2 days ago

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Logo of Sonatype

Sonatype

Bringing you a better way to build software.

Open Source • Open Source Governance • Management and Compliance • Repository Management • DevOps

501 - 1000

💰 $80M Private Equity Round on 2018-09

Description

• Sonatype is the software supply chain management company. • We're on a mission to change how the world innovates by making enterprise software development with open source and AI/ML easier and more secure. • We have lofty goals for our technology and intelligence to power all software engineering and security teams. • We are seeking an experienced Customer Education leader to join our world-class Customer Success team.

Requirements

• Experience in designing, implementing, and scaling a digital-first education program • Results-oriented approach to driving Expansions, Renewals, and Advocacy • A growth mindset that embraces the potential of leveraging AI • Data-driven analysis to problem-solving • General understanding of the modern SDLC and the tools involved • Knowledge of current industry trends and continuous curiosity to learn new information • Exceptional interpersonal, written/verbal communication skills and attention to detail • Bachelor's degree preferred • If you’re eager to learn and teach and welcome new challenges, let’s talk!

Benefits

• Parental leave • Diversity and inclusion working groups • Flexible working practices

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