Community Insights and Data Lead

November 7

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Standing on Giants

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Community Management • Community Platform • Branded Communities • Digital Consultancy • Community

11 - 50

Description

• About the company • Standing on Giants empowers businesses to build brand-owned online communities. • Company vision focuses on benefiting people and the planet. • About the role • As Insights & Reporting Manager, elevate understanding of user experiences. • Analyze quantitative and qualitative data to produce clear insights reports. • Responsibilities include team management and client relationship management.

Requirements

• Fluent in English with exceptional written and verbal communication skills • Competence in data analysis and good understanding of analytics & reporting tools • Flare for impact tracking and creative data deep diving • Keen interest in AI and how it can improve efficiencies and deepen reporting • Great attention to detail with strong organisational and prioritisation skills • Experience managing a team • Strong problem-solving and analytical skills • Familiar with Google suite and other content and data processing softwares’ • Proficient in MS Excel • Interest in online communities and social media channels • Ability to cope with a fast-paced work environment and change • Good technical understanding and ability to pick up new tools quickly • Experience with Looker Studio • Experience with social media listening tools • Nice to have • Fluency in a second language is a plus • Familiarity with Google Analytics and Google Search Console, Sprinklr or any other analytics tools. • Experience with SQL and/or Python