AVP - Client Engagement

4 days ago

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Sun Life

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Description

• The Associate Vice President (AVP), Client Engagement (CE) leads regional client teams. • Ensure management of P&L, positive year over year financial results, contract compliance, client retention, growth and overall engagement strategies. • Collaborate with Marketing, Communications and Governmental Relations teams for favorable positioning.

Requirements

• Bachelor's degree in Business, Healthcare Administration (or related field) or equivalent experience in healthcare management. • 10 years of management experience in some combination of: Business Operations, Healthcare Administration, Financial Management, and Marketing/Sales. • Progressive experience displaying executive leadership competencies. • Demonstrated skills including but not limited to: planning, organizing, strategic thinking, negotiation, communication, business judgment and team leadership. • Experience in strategic planning including the development of short and long-term goals to achieve company objectives. • Demonstrated ability to evaluate and solve business problems at a strategic and functional level. • Proven track record of growing and leading teams of people. • Proven ability to develop and maintain strong professional relationships with clients, providers, colleagues and vendors. • Proven ability to work cross functionally, and in a matrix organization. (Direct leadership experience and leadership via influence experience). • Track record of increasing new business with existing relationships and developing new relationships within key accounts. • Client/Provider interaction skills including client/provider management, strategy, contract negotiation, sales experience and conflict resolution. • Outstanding communication skills both verbal and written. • Ability to think strategically and plan over a 1 to 5-year time span. • Ability to manage multiple projects, work well under pressure. • A demonstrated ability to lead people and get results through others. • Ability to travel up to 15% of time. • MBA or other advanced degree a plus.