Operations Insights Specialist
October 30
Description
• Superside is looking for a solutions-oriented Operations Insights Specialist to join our Performance Team and help deliver exceptional creative experiences. • In this role, you’ll be part of a core function in the Talent department, responsible for tracking insights, reporting on customer sentiment, and continuously improving project processes. • If you have a customer-focused mindset, attention to detail, and a passion for insights, this role offers an exciting opportunity to make a meaningful impact.
Requirements
• Strong commitment to quality, accountability, and reliability in all work. • Excellent English communication skills, both verbal and written. • Outstanding attention to detail and analytical abilities. • Proficiency with Google Sheets and Slack; familiarity with other productivity tools is a plus. • Eagerness to learn and adapt quickly in a fast-paced environment. • Previous experience in operations or customer support is beneficial.
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