Director, Marketing Operations

December 6

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Talkiatry

WebsiteLinkedInAll Job Openings

501 - 1000 employees

⚕️ Healthcare Insurance

📡 Telecommunications

🧘 Wellness

Description

• We are seeking a Director of Marketing Operations to oversee marketing technology and operations for Talkiatry’s website, CRM, email, sms, marketing data systems, and external directories where our clinicians are listed (e.g., Psychology Today, Zocdoc, insurance websites). • You will lead a high-performing team, ensuring uptime, data accuracy, and governance while collaborating across functions like Growth Marketing, Product Marketing, Internal Communications, Clinical Recruiting, Health System Partnerships, and Patient Communications.

Requirements

• Bachelors degree or a relevant experience • 10+ years of experience in marketing operations with direct experience with CRM, CMS • Familiarity in regulated industries (e.g., HIPPA compliance, GDPR best practices, etc…) • Familiarity with HTML, CSS, Javascript and Figma • Familiarity with SEO and Accessibility standards. • Strong project management and organizational skills. • Deep understanding of data models, segmentation, SQL, data workflows and interfaces. • Demonstrated ability to adapt to constant change and work effectively in a fast-paced environment. • Fantastic time management skills with the ability to multi-task. • Attention to detail with an analytical mind and outstanding problem-solving skills. • Outstanding communicator, collaborator and teammate.

Benefits

• Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care • Collaborative environment: be part of building something from the ground up at a fast-paced startup • Flexible location: work where you want to, either remotely across the U.S. or from our HQ in NYC • Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more! • Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands • It all comes back to care: we’re a mental health company, and we put our team’s well-being first