Omni-channel customer support • Customer acquisition • Back office • Customer retention • Offshoring
10,000+
💰 Private Equity Round on 2018-08
October 31
Omni-channel customer support • Customer acquisition • Back office • Customer retention • Offshoring
10,000+
💰 Private Equity Round on 2018-08
• Drive operational consistency and performance for clients • Concentrate on operational alignment and uniformity • Create SOPs and governance for these clients • Focus on improving operational efficiency
• 8+ years in a senior leadership role of a large business managing multiple sites and geographies • BPO experience strongly preferred • Demonstrate financial management and budgeting skills • Make sound business decisions based on data and statistics • Ability to leverage the use of latest technology to enhance the growth of your team • Possess a “people first” leadership style with strong communication, interpersonal and leadership skills
• Competitive industry salaries • Comprehensive benefits packages • Inclusive environment • Positive impact on the community • Internal mobility and professional growth
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