Customer Success Agent
Yesterday
Description
• The House of Mercier is excited to announce a fantastic opportunity for a Customer Success Agent position that allows you to work remotely! • This role is perfect for anyone looking to start their career in customer service, as no prior experience is required. • As a Customer Success Agent, you will be the first point of contact for our valued customers, assisting them with inquiries and ensuring they have a delightful experience with our luxury jewelry products. • You will learn about our exquisite collections and help create lasting relationships with our clients through exceptional support.
Requirements
• No prior experience in customer service is necessary; a willingness to learn and grow is key. • Excellent verbal and written communication skills. • Ability to work independently and manage time effectively in a remote environment. • Strong customer-centric approach and a genuine passion for assisting others. • Basic computer skills and familiarity with online communication tools. • A keen interest in luxury jewelry and eagerness to learn about our products. • Willingness to work flexible hours to meet customer needs.
Benefits
• Health Care Plan (Medical, Dental & Vision) • Retirement Plan (401k, IRA) • Life Insurance (Basic, Voluntary & AD&D) • Paid Time Off (Vacation, Sick & Public Holidays) • Family Leave (Maternity, Paternity) • Short Term & Long Term Disability • Training & Development • Work From Home • Free Food & Snacks • Wellness Resources • Stock Option Plan • Great Salary • Other Perks
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