Solutions Engineer

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Transact Campus

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Technology • Education Tech • Mobile Credential • Campus ID • Integrated Payments

501 - 1000

Description

• Serve as a subject matter expert of Transact Campus Commerce (POS and Mobile Ordering) products. • Engage in strategic conversations regarding Transact product capabilities and benefits with customers and prospects. • Identify and propose hardware and software solutions to meet customer and prospect defined use cases. • Conduct periodic internal training sessions to keep the sales team updated on new product features and functions. • Work with Account Executives and Client Success Managers to sell strategic product value, develop client-focused solutions, and document solutions in proposals. • Develop proposals, both written and oral, for client-focused solutions. • Provide rapid, accurate responses to questions from sales staff in the field. • Provide information and recommendations to assist with the development of responses to RFPs/RFIs. • Conduct product demonstrations and setup evaluation environments. Oversee the evaluation process. • Other duties as assigned. • Expect travel to be 40-50% with Client sales visits and conferences being the majority.

Requirements

• Experience: Bachelor’s degree in a related field preferred or 3+ years relevant experience. • Previous experience working in the Higher Education market in a technical aspect preferred. • Previous enterprise software experience (2+ years preferable). • 3 - 5 years technical experience, preferably in Campus One Card, Point of Sale (POS), and Mobile Ordering. • Comprehension of software architecture with an understanding of enterprise software applications such as ODBC databases, Microsoft Azure, Mobile platforms, and SaaS products are preferred. • Understanding of enterprise system deployment environments and integrations to include authentication services, restful APIs, event messaging and network topography. • Strong presentation, communication and writing skills. • Ability to work independently and be self-motivated. • Demonstrated problem solving, decision-making and collaboration skills. • A self-motivated, quick learner, who has a desire to win business. • Proven ability to manage time, multi-task and excel in a deadline-oriented environment while supporting several proposal projects simultaneously. • Software skill requirements: o Advanced Microsoft Office skills: Word, Excel, PowerPoint, Outlook; o Online Collaborations tools – proficient with conducting online meetings using solutions such as Microsoft Teams or Zoom.