Financial Adjustment Specialist

2 days ago

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Transamerica

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Insurance • Investments • Retirement

5001 - 10000

Description

• Research, plan, and execute financial transaction corrections at the plan or participant level for retirement plans. • Determine the nature of errors and provide consultation and recommendations for correction and error avoidance. • Work closely with Accounting, Compliance, internal operation groups and processing teams to establish correction strategies. • Analyze errors to identify the cause and determine corrective action(s) related to remittances, loan repayment, transfers, loans, withdrawals, and expenses. • Interpret error messages and apply documented error resolution. • Conduct error analysis to research the nature of errors and identify appropriate resolutions. • Communicate procedural recommendations and/or technology improvements to avoid future errors. • Work with internal customers to obtain client notifications of the error approval of correction strategy. • Provide internal customers with basic system advice and direction regarding processes and procedures. • Perform self-quality checks, and peer/management quality checks. • Assist with correction projects. • Adhere to PARIS system security standards to make table updates. • Research and process social security number corrections. • Research and facilitate correction process for dividend rate and unit value rate updates as requested by Accounting. • Handle nonsufficient fund (NSF) check review and processing steps. • Make recommendations for handling subsequent affected transactions. • Research and review to determine correction steps handled by other internal teams are handled correctly.

Requirements

• Associate’s degree in accounting or business field, or equivalent education/experience • Attention to detail to follow established procedures • Problem-solving and analytical skills to research and resolve financial errors • Written/oral communication and customer service skills • Ability to multi-task and meet correction deadlines • Proficiency using MS Office tools. • Preferred Qualifications: Retirement, insurance, or financial industry experience. • Accounting experience or IT/database experience • Experience using Paris 3 software. • Knowledge of IRS regulations related to pension. • Understanding of financial transactions handled by retirement operations (e.g. teams in remittance, processing, call center, fund change, client relationship). • Experience using mainframe systems. • Knowledge of SQL queries.

Benefits

• Competitive Pay • Bonus for Eligible Employees • Benefits Package • Pension Plan • 401k Match • Employee Stock Purchase Plan • Tuition Reimbursement • Disability Insurance • Medical Insurance • Dental Insurance • Vision Insurance • Employee Discounts • Career Training & Development Opportunities • Health and Work/Life Balance Benefits • Paid Time Off starting at 160 hours annually for employees in their first year of service. • Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays). • Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars • Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child. • Adoption Assistance • Employee Assistance Program • College Coach Program • Back-Up Care Program • PTO for Volunteer Hours • Employee Matching Gifts Program • Employee Resource Groups • Inclusion and Diversity Programs • Employee Recognition Program • Referral Bonus Programs