Inbound Sales Reservations

3 days ago

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Travel + Leisure Co.

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10,000+

Description

• Make reservations for owners • Troubleshoot reservation issues and help owners change or cancel existing reservations • Ask discovery questions to learn more about owners’ vacation preferences • Become an expert on our resorts, amenities, and destinations • Check resort availability and suggest alternative dates or accommodations if needed • Confirm reservation details to ensure accuracy and explain policies • Educate owners about vacation insurance and points protection • Provide assistance with additional travel planning • Answer questions about the vacation club product and how it’s used

Requirements

• Passion for travel and hospitality • Good listening and conversational skills • Ability to quickly build rapport with customers • Willingness to work evenings, weekends, and holidays • Six months of customer service or sales experience • Basic computer skills • A high school diploma or GED

Benefits

• Medical • Dental • Vision • Flexible spending accounts • Life and accident coverage • Disability • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) • Wish day paid time to volunteer at an approved organization of your choice • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) • Legal and identify theft plan • Voluntary income protection benefits • Wellness program (subject to provider availability) • Employee Assistance Program