Account Manager

March 27

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Tropic

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Description

• Retain and grow existing book of business via renewal, upsell, and cross-sell • Own the end-to-end commercial relationship with clients • Develop, nurture, and leverage relationships with senior DMs • Serve as the internal champion for our clients to resolve issues as they arise • Serve as the external champion for our CS & CE teams to resolve issues as they arise • Play a crucial role in building and improving our service org • Help develop go to market strategies for all new product releases

Requirements

• The people closest to you would refer to you as “relentless” • A sales person to your core. Nothing gets you more excited than bringing someone on to your team via a mix of education, persuasion, and high level execution • Eager to learn - you’re not satisfied with a day unless you feel like you got better • A more experienced AM or AE who’s eager to learn from the best and hone your craft

Benefits

• 100% medical, dental, & vision coverage for all employees + dependents • Remote first work environment • Optional offices in NYC and Denver • Virtual & in-person meetups • $1000 annual stipend for WFH, L&D, Wellness • Unlimited flexible vacation and holiday time off • 14 paid company holidays • 12-week parental leave for all parents • Online mental health therapy • Commuter benefits, FSA, HSA • Award-winning values and culture • Equity refresh program • 401k plan