Senior Business Operations Analyst

November 2

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Vivian Company

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Water Filtration Systems • Custom Casework & Cabinetry • Food Service Equipment • Merchandisers & Candy Displays

11 - 50

Description

• Support revenue growth and retention with our customers • Ensure quality processes and reporting by partnering with Customer Success, Sales, Finance, and Data teams • Manage data operations, Salesforce, and workflow development to maintain billing, account provisioning, and customer reporting • Conduct custom analysis and make recommendations to leadership to maximize customer product utilization and revenue

Requirements

• 2- 4 years of experience as business analyst/ consultant designing processes and supporting leadership needs • Demonstrated business intuition and a tenacious curiosity that compels you to meticulously analyze complex business problems and their multi-layered impacts on the business • Intermediate SQL skills applied to reporting. Advanced query development for understanding and analyzing data.(Data Engineering experience not required) • Experience using a BI tool like Looker, Tableau, PowerBI, etc. and strong data visualization skills • Excellent written and verbal communication skills with the ability to communicate complex topics to non-technical audiences • Experience developing strong stakeholder relationships and managing cross-functional projects • Demonstrated experience ensuring data quality and integrity

Benefits

• Flexible Time Off • Comprehensive Health Insurance Plans, including HSA and FSA Options • 401K Retirement Savings Plan with Generous Employer Match • Generous Parental Leave • Pre-tax Commuter Benefit Plan • Work-from-home stipend • Access to Corporate Discount Program • Pet Insurance