UCaaS • CPaaS • CCaaS • Cloud Communications • Unified Communications
1001 - 5000
💰 $225M Post-IPO Debt on 2014-08
November 6
UCaaS • CPaaS • CCaaS • Cloud Communications • Unified Communications
1001 - 5000
💰 $225M Post-IPO Debt on 2014-08
• Drive operational excellence with automation of business processes that enhance productivity of Engineering teams • Proactively identify opportunities for business process improvements, recommending and driving implementation of tools and technologies • Collaborate closely with cross-functional teams to integrate tools and services for Security and Compliance • Build and maintain internally developed and vendor tools utilized to support business operations • Design and implement central observability dashboards assimilating data from various Monitoring, Alert Management and Analytics platforms • Develop tools to support Just in Time access to Systems & Services with integration across Okta, Slack, AWS, Jira, Elastic SIEM systems • Develop and maintain tools to support Incident Management with integration across Okta, Slack, Jira, Confluence and Google Docs • Develop secure and compliant CI/CD pipeline frameworks which can be replicated and adopted by cross functional engineering teams • Build tools to generate periodic reports on service availability, performance, top incidents and other key organizational metrics • Develop tools necessary to generate periodic Incident and Change Management reports • Document troubleshooting steps/runbooks/procedures via an internal knowledge base and work to share knowledge among team members • Provide training and support to engineering teams on business support tools • On-call support during designated shift and/or roster period to handle escalations related to business operational tools
• Bachelor's degree Computer Science, Information Technology or related field • Prior experience (3 to 4 years) as a DevOps Engineer or related position
• unlimited discretionary time off • tuition reimbursement
Apply NowNovember 6
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