Learning Systems Administrator - Revenue Cycle Training Supervisor

5 days ago

🇺🇸 United States – Remote

🌲 North Carolina – Remote

Although this job is listed in North Carolina, this company may be open to hiring remote in other states.

⏰ Full Time

🟠 Senior

⌨️ Systems Administrator

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Atrium Health Wake Forest Baptist

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Preventive Care • Specialized Care • Children's Hospital • Comprehensive Cancer Center • Digestive Health Center

10,000+ employees

⚕️ Healthcare Insurance

Description

• Supports the execution of Advocate Health’s learning systems strategy focusing on optimizing and enhancing the learner experience • Evaluates, recommends, and implements systems and system configurations to enhance learner experience • Creates, maintains and ensures the effectiveness of all enterprise learning systems and access for all roles at Advocate Health • Ensures the integrity of the systems and the content housed through ongoing monitoring and implementation of governance and guidelines • Supervises the day-to-day activities of the trainers to ensure effective and efficient operation of the department • Oversees and continuously evaluates the delivery of training for content, standardization, and effectiveness • Collaborates with in-scope leaders to provide training and training support • Applies competency models and quality assessments to ensure effective performance of all training specialists • Carries out training policies and procedures, ensuring compliance with requirements • Performs human resources responsibilities for staff including coaching on performance, performance reviews and overall staff morale

Requirements

• Bachelor’s degree or equivalent experience level required • 5 years of experience as a learning systems administrator • 5 years of experience in customer service or an administrative support environment • Experience with virtual learning platforms preferred • Experience with Learning Management System administration and configuration • Strong knowledge of the landscape of adult learning technology tools and systems • Ability to think critically • Excellent written and verbal communication skills • Excellent organizational and customer service skills • Ability to work with a diverse team • Ability to prioritize multiple projects/tasks and meet deadlines • Proficiency in Microsoft Office • Preferred: Report building, Survey creation and implementation