Atrium Health Wake Forest Baptist
Preventive Care • Specialized Care • Children's Hospital • Comprehensive Cancer Center • Digestive Health Center
10,000+
RN - Nurse Triage Telehealth
2 days ago
Atrium Health Wake Forest Baptist
Preventive Care • Specialized Care • Children's Hospital • Comprehensive Cancer Center • Digestive Health Center
10,000+
Description
• Night Shift. 32 hours a week. • Assesses and directs comprehensive nursing care using telephone triage protocols. • Provides and assesses effectiveness of patient family education initiatives. • Performs telephone triage with diverse patient population. • Assesses needed care and collaborates with patients, and others, to provide clinical solutions. • Provides comprehensive nursing assessment in an untraditional nursing environment. • Actively participates in team conferences and helps assess patient education needs. • Notifies each practice, physician, and/or managed care client of all encounters with patients, parents or managed care clients regardless of follow-up needs before office opening. • Notifies designated leadership of operational concerns. • Work requires long periods of sitting and utilizing a telephone headset. • Work requires walking, standing, lifting, reaching, stooping, bending, pushing and pulling. • Must be able to lift 25 pounds. • Must speak English and adapt to fit the patient audience while conveying information. • Intact sense of sight, hearing, smell, and touch. • Good finger dexterity. • Critical thinking skills and ability to concentrate in a fast-paced environment with numerous interruptions. • Must be able to respond quickly to changes in patient or call center conditions.
Requirements
• Graduate from an accredited School of Nursing required. • BSN preferred. • Current license to practice as a Registered Nurse in the state of North Carolina required. • Must apply for and maintain a South Carolina Registered Nurse license and any other Registered Nurse licenses from states that new clients may reside in. • Experience in telephone triage, pediatrics and ED triage is desired. • BLS required per policy guidelines.
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