Operations and Account Support Coordinator

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VirtualStaff365

WebsiteLinkedInAlle Stellen

51 - 200 Mitarbeiter

Gegründet 2009

🤝 B2B

☁️ SaaS

👥 HR Tech

B2B • SaaS • HR Tech

VirtualStaff365 ist ein in Melbourne ansässiges Unternehmen, das sich auf Outsourcing-Lösungen für virtuelles Personal spezialisiert hat. Sie helfen australischen Unternehmen, Zeit zu sparen und Personalkosten zu senken, indem sie professionelle und kostengünstige Offshore-Personallösungen aus den Philippinen und Südafrika bereitstellen. VirtualStaff365 bietet eine breite Palette an Dienstleistungen virtueller Assistenten, darunter Kundenservice, Dateneingabe, Grafikdesign, Web- und Softwareentwicklung und mehr. Ihre Lösungen ermöglichen es Unternehmen, die betriebliche Effizienz zu steigern und schnell zu skalieren, während sie eine risikofreie Garantie bieten.

Beschreibung

• - Provide day-to-day administrative, scheduling, and operational support to the Chief Operating Officer • - Assist the Account Manager with client documentation, correspondence, and record keeping • - Provide administrative support to manage client accounts and service requests • - Track client deliverables, action items, and follow-ups to ensure timely completion • - Support the preparation of client reports, updates, and documentation packs • - Assist with internal operational process documentation and improvements • - Support invoice tracking and documentation coordination • - Maintain accurate client, project, and operational records across company systems and filing platforms • - Assist in tracking project timelines, schedules, deliverables, and progress updates • - Coordinate communication and email flow between internal teams, site teams, contractors, and clients • - Track subcontractor schedules and project progress updates • - Maintain daily site reports and project documentation registers • - Monitor and track expiration dates for company trade licences, permits, and regulatory registrations • - Coordinate the timely renewal of company licences and compliance documentation • - Track employee certifications, insurance policies, and professional licences • - Liaise with relevant authorities and service providers to ensure ongoing compliance • - Maintain an updated compliance and renewal calendar to avoid missed deadlines • - Assist in compliance tracking for safety documentation, permits, and inspections

🎯 Anforderungen

• - Proven administrative and coordination experience within the construction or building remediation industry • - Excellent written and verbal English communication skills for professional email coordination and stakeholder management • - High level of organisational and time-management skills with a strong attention to detail • - Demonstrated experience handling project documentation, tracking schedules, and managing compliance records • - Proficiency in Microsoft Office, including Word, Excel, and Outlook, at an intermediate to advanced level • - Experience utilising online collaboration tools such as Microsoft Teams, OneDrive, and SharePoint • - Ability to manage multiple priorities and meet strict deadlines in a fast-paced environment • - Reliable and self-managing when working in a remote environment • - Ability to work full-time hours aligned to Australian Eastern Standard Time business hours

🏖️ Vorteile

• - ​Permanent work-from-home set-up • - Dayshift (Australian business hours) • - Full-time job • - HMO • - Annual leave • - 13th-month pay • - With Government Mandated Benefits