Program Manager – Engage

🕒 April 16

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Keywords Studios

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1998

🎮 Gaming

📱 Media

🤖 Artificial Intelligence

Gaming • Media • Artificial Intelligence

Keywords Studios is the #1 global games services provider, offering an end-to-end platform supercharged by technology. They deliver technical and creative solutions to the global video games industry, with services including game development, art services, audio development, QA testing, localization, marketing services, and player engagement. Keywords Studios also works on accessibility services, content globalization, and advanced AI & technology solutions. Founded on decades of experience, they are committed to responsible business practices and provide industry-wide insights for unparalleled experiences to audiences around the world.

📋 Description

• Directly manage and oversee a portfolio of transformation initiatives, encompassing both large-scale strategic programs and smaller, tactical projects. • Establish and maintain robust program management governance framework, templates and processes. • Establish project plans and track deliverables, ensuring successful project completion. • Ensure compliance with internal policies and industry best practices. • Proactively engage with key stakeholders across Marketing Services, Player Engagement, Group Transformation and IT to elicit, analyze, document, and manage detailed business and technical requirements, translating them into concrete project plans. • Collaborate with cross-functional teams to align efforts and objectives. • Act as the point of contact for program-related inquiries within the division. • Monitor program progress, timelines, budget and deliverables across multiple concurrent programs/projects. • Provide comprehensive oversight of all Engage transformation initiatives, delivering regular project status reports to senior management, highlighting risks and program health. • Track and report on KPIs and success measures. • Proactively identify program risks (including quality and delays) and develop mitigation strategies. • Support program leads in developing risk management plans, including tracking path-to-green actions. • Establish and manage critical AI-focused projects, ensuring new technologies are integrated into workflows, deployed effectively and securely across the division. • Support AI adoption and literacy drivers division-wide while adhering to KWS AI best practices, governance, and ethical guidelines. • Foster a culture of continuous improvement by reviewing lessons learned and applying them to future initiatives. • Identify opportunities for increasing delivery efficiency and enhancing the team's capacity to deliver.

🎯 Requirements

• Bachelor’s degree in Business, Marketing, Strategy, or a related field (MBA preferred). • Proven experience in program/project management or PMO roles (typically 5-8 years). • Proven track record leading complex transformation programs in marketing services, player support, technology and/or IT environments. • Proven experience in successfully driving gen AI-focused projects. • Excellent organizational and multitasking skills. • Strong communication, interpersonal, and leadership skills. • Understanding of change management and ability to drive adoption. • Strong attention to detail and problem-solving abilities. • Experience with project management software (e.g., MS Project, Jira, Trello, Asana). • Strong understanding of project management methodologies (e.g., Agile certifications, Lean Transformation principles, PMP, PRINCE2). • Experience in cross-functional leadership and working in a matrixed or global organization.

🏖️ Benefits

• Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace, which provides for equal opportunities for all employees and potential employees. • Note to Recruitment Agencies • Please be advised that Keywords Studios does not consider unsolicited resumes, or any form of contact initiated by unauthorized third parties, including recruitment or placement agencies, unless a pre-existing, valid agreement is in place. Any fees incurred by unauthorized third parties will not be compensated by Keywords Studios. • Privacy Notice • By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.