Field Service Engineer

🕒 2 days ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

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Fresenius Kabi USA

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💊 Pharmaceuticals

🧬 Biotechnology

🤝 B2B

Pharmaceuticals • Biotechnology • B2B

Fresenius Kabi USA is a healthcare company that develops, manufactures, and supplies essential medicines and medical technologies for hospitals, blood centers, and healthcare providers across the United States. The company’s offerings include injectable pharmaceuticals, biopharmaceuticals, parenteral nutrition products, infusion and apheresis systems, blood collection and processing equipment, and data management solutions to support clinical and blood center operations. Fresenius Kabi USA focuses on improving access, affordability, and safety of therapies while supporting community engagement and supply chain resilience.

📋 Description

• Responsible for providing technical direction and support to customers on operation and maintenance of company products • Serve as customer contact on technical and service-related problems • Demonstrate uses and advantages of products • Work closely with sales and marketing, QA/QC and research and development to address customer concerns, determine corrective action and customer follow-up • Install, check out, operate, maintain, repair, and upgrade equipment within time requirements established by service management • Provide preventative maintenance in accordance with published procedures • Keep performance and maintenance records on the equipment • Provide guidance and training to customer personnel in establishing operation, maintenance, inspection procedures, and techniques • Analyze equipment failures to determine cause and recommend corrective action • Advise and assist in effecting design changes to improve equipment efficiency and/or reduce cost of operations • May participate in installation planning phase • Maintain customer good will through effective communication of all services rendered, effective communication of on-site arrival time, effective and early communication of late on-site arrival time, effective communication of service and operator issues, effective presentation of positive attitude for the company, products, employees, and customers, and maintaining a proper business appearance as defined by service management • Effectively manage company assets to include company vehicle, computer, trunk stock parts inventory, test equipment and tools. • All employees are responsible for ensuring the compliance to company documents, programs and activities related to the Health, Safety, Environment, Energy, and Quality Management Systems, as per your roles and responsibilities.

🎯 Requirements

• High School Diploma/GED (Trade School/Tech Certification Desirable) • Minimum of 1 year working in a similar field-based repair position • Computer skills are essential • Must be familiar with Microsoft Windows operating system and Microsoft Office applications, including Word, Excel, PowerPoint, and Access • Valid driver’s license • Able to obtain credit approval for Corporate Credit card • Good verbal and written communication skills • Independent Thinking • Detail Oriented • Strong Problem-solving skills • Able to lift 50 pounds • Must be able to bend, push and so forth • Manual Dexterity • Willingness to work up to and over 8 hours/day • 40 hours/week, weekends, holidays, and after-hours • Occasional overnight travel • Must maintain all requirements for access to customer sites, including active and current compliance with all credentialing requirements

🏖️ Benefits

• medical, dental and vision coverage • life insurance • disability • 401K with company contribution • wellness program