Product Manager

🕒 May 28

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Chili Piper

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

🤝 B2B

☁️ SaaS

⚡ Productivity

💰 Secondary Market on 2021-04

B2B • SaaS • Productivity

Chili Piper is a demand conversion platform that offers solutions such as one-click scheduling, live chat engagement, form and lead routing, and integration with Salesforce. The platform is designed to convert leads into meetings quickly, automate lead distribution, and streamline processes across marketing and sales. Chili Piper aims to enhance the sales experience by improving lead routing efficiency and reducing the need for multiple tools through its all-in-one platform approach. The company's solutions help increase meeting conversion rates and improve overall revenue pipeline efficiency for businesses, particularly B2B teams.

📋 Description

• Own and manage a complex product area end-to-end, from discovery through delivery, iteration, and long-term evolution. • Define product strategy and roadmap for your area, balancing customer needs, business impact, and technical constraints. • Translate highly complex data, workflows, and customer needs into clear product direction and actionable insights. • Partner closely with Engineering and Design to empower teams, align on solutions, and deliver high-quality experiences. • Define success metrics for your product area and continuously evaluate performance to inform prioritization and iteration. • Align with Sales and Marketing to ensure products reach the right customers and deliver on their intended value. • Drive prioritization and make informed tradeoffs in ambiguous, enterprise-grade problem spaces. • Maintain a high bar for product quality, usability, and attention to detail.

🎯 Requirements

• Senior-level experience managing complex B2B products, with clear ownership over product areas or major initiatives. • Strong product judgment, with the ability to define problems worth solving and make informed tradeoffs in ambiguous environments. • Proven ability to simplify complexity and translate data, customer insights, and constraints into clear product decisions. • Deep curiosity and commitment to continuously improving product quality, craft, and outcomes. • Experience collaborating closely with Engineering, Design, Sales, and Marketing in a cross-functional environment. • Comfort operating in evolving problem spaces where priorities may shift and requirements are not always fully defined. • Passion for building products that engage users, create long-term value, and turn customers into advocates. • Bonus: Experience with CRMs and/or Marketing Automation platforms. • Familiarity with enterprise-grade SaaS products and data-rich workflows. • Experience building or evolving platform capabilities that support multiple customer use cases.

🏖️ Benefits

• Competitive pay based on market rate wherever you live • Unlimited vacation (and we *do* mean it, and we *do *take it!) • Generous health, dental, and vision insurance • Any equipment/software/tech that you need to do your job • Annual professional development stipend of $2,000 USD • Equity - all Pipers receive stock options • Annual company retreat in epic locations (past trips: Paris, Morocco, Tulum, Iceland, Ibiza, India)