Senior Access Analyst – Prelude & Referrals

Job not on LinkedIn

🕒 5 days ago

🥔 Idaho, Massachusetts, +1 more states – Remote

🥔 Idaho – Remote 🍂 Massachusetts – Remote 🤠 Texas – Remote

💵 $83.4k - $222.5k / year

⏰ Full Time

🟠 Senior

🧐 Analyst

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Provide end-user support, analyzes and diagnoses system problems, identifies root cause, and then solves the problem or escalates issues to other appropriate IT staff when outside area of responsibility or expertise. • Partners with vendor to troubleshoot and resolve system problems, to improve product performance and usability. • Provides vendor with recommendations for system improvements. • Addresses technical issues that occur during installation and maintenance activities. • Designs, implements, and supports applications while ensuring ongoing optimization and performance. • Translates technical requirements into development specifications and provides product management support. • Evaluates and documents system updates, upgrades, and their impacts in collaboration with analysts and end users. • Participates in system implementations, upgrades, and continuous improvement initiatives. • Conduct system testing, validation, and quality assurance to ensure compliance and optimal system performance. • Develop and maintain documentation, including build specifications, test scripts, and training materials, including the delivery of training when necessary. • Partner with clinical staff and IT professionals to evaluate, design, develop, test, implement, and maintain systems. • Partner with clinical staff and IT teams, to ensure workstations, printers, scanners, mobile devices, and other peripherals are aligned with the functional and compatibility requirements of Epic applications. • Strategically lead and collaborate on cross-functional application initiatives with application and operational teams to ensure seamless integration, streamlined workflows, and optimal system performance. • Maintain vendor certifications required to support the analyst's application areas of responsibility. • Support system integrations and interoperability efforts with other third-party applications and interfaces. • Assisting as needed with after hour activities such as go lives, upgrades, downtimes, and other special project.

🎯 Requirements

• Bachelor's degree is required or equivalent experience • Minimum of three (3) years of related experience is required • Combination of post-high school education, job related certification and/or related experience equivalent to seven (7) years may be considered in lieu of minimum requirements • Two or more of the following Epic Certifications: Prelude, Eligibility, Referrals

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • other resources