Quality Program Manager

🕒 June 3

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Logo of Evergreen Nephrology

Evergreen Nephrology

51 - 200 employees

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 $4.3M Venture Round on 2022-06

Healthcare Insurance • Pharmaceuticals

Evergreen Nephrology is a company focused on transforming kidney care by empowering nephrologists to provide high-quality and personalized care to patients with chronic kidney disease (CKD) and end-stage renal disease (ESRD). By putting nephrologists at the forefront, the company provides them with financial backing, interdisciplinary clinical resources, analytical insights, and technology-enabled tools to improve patient outcomes and experience. Evergreen Nephrology collaborates with strategic partners to address healthcare challenges, including disparate electronic health records (EHRs), transplantation process visibility, and patient readmission risks. The company's co-founders, Adam Boehler and Abe Sutton, have been recognized for their contributions to kidney care models and organ procurement standards, reflecting a deep commitment to improving kidney care quality nationwide.

📋 Description

• Leading the day-to-day execution of Evergreen’s clinical quality programs • Managing the performance of Quality Improvement Specialists (QIS) and related quality roles • Ensuring consistent execution of quality workflows • Driving accountability for care gap closure • Supporting performance improvement across HEDIS, Medicare Stars, CKCC, and other value-based care programs • Ensuring that frontline operations align with NCQA accreditation standards • Overseeing documentation practices, workflow adherence, and compliance • Coordinating resources and support teams to meet program deadlines and deliverables

🎯 Requirements

• 3–5+ years of experience in healthcare operations, quality, or population health • Experience with HEDIS, Medicare Stars, or similar quality programs • Prior experience leading teams or supervising frontline staff • Strong understanding of care gap closure workflows and clinical operations • Ability to use data to drive execution and performance improvement • NCQA accreditation or regulatory compliance • Experience supporting audits, surveys or readiness efforts • Intermediate skills with MS Office Suite of products including Outlook and Teams • Able to work effectively in a primarily remote environment: • Home internet must support a minimum download speed of 25 Mbps and upload speed of 10 Mbps. Cable, Fiber, or DSL connections hardwired to the internet device are recommended • Evergreen will provide remote employees with telephony applications and equipment to meet the business requirements for their role • Employees must work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

🏖️ Benefits

• Paid time off starting at 4 weeks for full-time employees • 12 paid holidays per year • Medical, dental, vision and life insurance, including an HSA with employer match • Reimbursement for continuing medical education for eligible roles • A 401(k) program where Evergreen matches up to 4% of contributions after six months of tenure • Paid parental leave • A robust training and development program that starts with onboarding and continues throughout your career with Evergreen Nephrology

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