Senior CSOC Engineer

🕒 June 16

🏄 California, New York – Remote

🏄 California – Remote 🗽 New York – Remote

💵 $142.6k - $201.3k / year

⏰ Full Time

🟠 Senior

🛡️ Security Operations

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Fastly

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

📡 Telecommunications

💰 $40M Series F on 2018-07

Cybersecurity • SaaS • Telecommunications

Fastly is a cutting-edge technology company specializing in enhancing web and application performance with smarter security features. Its platform offers solutions for faster content delivery, DDoS protection, and intelligent caching for AI workloads, thus catering to top Fortune 100 brands. Fastly delivers improved user experiences through its powerful, software-defined edge cloud platform that emphasizes programmability and control. The company also provides comprehensive cybersecurity tools and is recognized as a leader in edge delivery services. Fastly supports industries such as ecommerce, streaming media, financial services, and digital publishing, offering faster, secure, and reliable services to meet diverse industry needs. Additionally, Fastly is noted for its developer-friendly environment, making it a suitable choice for businesses seeking innovation and flexibility in content delivery networks (CDNs).

📋 Description

• Responsible for escalations around monitoring and analysing customer activity, like identifying layer 3/4 DDoS attacks, account-takeover, bot attacks and other malicious web traffic. • Involved in designing, building and supporting tooling for analysts. • Work on scalable distributed systems,, collaborating with world-class engineers. • Configure traffic policing, shaping to throttle malicious traffic. • Identify and mitigate various types of attacks such as UDP Floods, ICMP Floods, and TCP SYN Floods. • Gather requirements and develop Security Monitoring Systems and troubleshooting tools. • Provide deep application-security experience on escalated cases from customers & automated systems. • Carry out continuous-improvement work & research to drive customer security products & operations. • Create, test, and deploy security content (e.g. WAF rules) in response to CVEs and other emerging threats. • Provide guidance, mentoring, and training for new Security and Customer Support Engineers. • Troubleshoot and resolve issues related to Kubernetes deployments and management. • Support next-generation web application firewalls, including troubleshooting and performance optimization. • Actively participate in sprint planning, deliver committed tasks on time with quality code, collaborate with team members, communicate blockers, and contribute to continuous improvement. • Manage CSOC tool-related escalations and troubleshooting.

🎯 Requirements

• At least 3+ years of related experience in Network Security, Network Engineering or Network Support type roles, ideally with a background in CDNs, Cloud, and/or internet infrastructure products. • Understanding stateless communication, fragmentation, and amplification vectors (DNS, NTP, CLDAP, SSDP) • Strong knowledge of BGP (Border Gateway Protocol) • Proficiency with IPv4/IPv6 addressing, subnetting, ICMP types/codes, and GRE tunneling. • Strong infosec background with strong knowledge & practical skills in application security • Strong knowledge of core internet-technologies like DNS, HTTP & TLS and how to debug with common tools • Some software development skills/experience in any of the following, or other common web languages: Python, Go, Rust, JS • Experience in security operations or technical support • Detection engineering experience – developing content for security products and services (e.g. WAF rules) • Application server technologies and frameworks experience • Ability to work with limited supervision but be a good mentor on security knowledge to the greater team • Fluent spoken & written English required, tailoring depth to fit varying audiences • Focused on delivering exceptional customer experiences.

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • Family planning • Mental health support • Employee Assistance Program • Life insurance • Disability insurance • Accident insurance • Flexible Vacation policy • Accrued paid sick leave • 401(k) with company match • Employee Stock Purchase Program • Paid local holidays • Paid company wellness days