Epic Professional Billing Analyst, 2 Openings

🕒 May 20

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Logo of Hummingbird Healthcare

Hummingbird Healthcare

11 - 50 employees

⚕️ Healthcare Insurance

☁️ SaaS

🏢 Enterprise

Healthcare Insurance • SaaS • Enterprise

Hummingbird Healthcare is a company focused on transforming patient access and experience in healthcare systems. By leveraging technology and optimizing processes, Hummingbird helps healthcare providers enhance patient care through standardized, centralized, and anticipatory service models. They offer services including Patient Access as a Service and Epic as a Service, aiming to remove friction in healthcare access and provide personalized experiences for patients and providers. Founded with the belief that healthcare systems should be unburdened, Hummingbird strives to align and manage technology, people, and processes to enable exceptional patient care. With a senior leadership team knowledgeable in operations, patient access, and technology, Hummingbird Healthcare is dedicated to making a significant impact in the healthcare industry.

📋 Description

• Be the calm problem-solver behind the scenes—support Epic stability and revenue cycle workflows • Resolving tickets, handling break-fix issues, and delivering optimization projects • Act as an extension of a client’s Epic team, supporting day-to-day stability and continuous improvement • Triage and resolve incoming tickets • Handle break-fix work by troubleshooting workflows and implementing safe fixes • Configure/update Epic build within specialty area • Plan and execute appropriate testing (unit/integrated/regression) • Communicate clearly and consistently with client stakeholders and internal teammates • Deliver small optimization projects (for Senior roles)

🎯 Requirements

• Current Epic certification in Professional Billing • Broad working knowledge of Epic Professional Billing and an understanding of how modules and workflows connect • 2+ years of experience in an analyst role focused on problem-solving, requirements gathering, testing, and system implementation (Analyst Level) • 4 –5+ years of experience independently delivering analyst work (Senior Analyst Level) • Strong problem-solving skills • Comfort working across systems, data, and stakeholder inputs • Strong written and verbal communication

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage • Paid time off • 401(k) • Parental leave • Career development support • Flexible work arrangements

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