JDPA LIMITED
- employees
🚗 Transport
☁️ SaaS
🤝 B2B
Transport • SaaS • B2B
JDPA LIMITED is a provider of data, analytics, and software solutions serving the automotive ecosystem and adjacent financial and insurance sectors. It offers vehicle valuations, market and retail intelligence, quality and customer-experience benchmarks, digital marketing and advisory services to OEMs, dealers, insurers and lenders. JDPA LIMITED combines proprietary customer and VIN data with advanced analytics and SaaS products to help clients improve product design, retail performance, risk management, and finance operations.
Senior Manager, Customer Success Operations
Job not on LinkedIn
🕒 May 15
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JDPA LIMITED
- employees
🚗 Transport
☁️ SaaS
🤝 B2B
Transport • SaaS • B2B
JDPA LIMITED is a provider of data, analytics, and software solutions serving the automotive ecosystem and adjacent financial and insurance sectors. It offers vehicle valuations, market and retail intelligence, quality and customer-experience benchmarks, digital marketing and advisory services to OEMs, dealers, insurers and lenders. JDPA LIMITED combines proprietary customer and VIN data with advanced analytics and SaaS products to help clients improve product design, retail performance, risk management, and finance operations.
📋 Description
• Serve as the senior architect of CS operational infrastructure • Own operational frameworks, renewal motion architecture, CS platform infrastructure, and data governance model • Work in close partnership with CS leadership to operationalize, adopt, and continuously improve CS workflows, platform configuration, and KPI data infrastructure • Identify risk, execute renewal plays, capture data, and drive expansion.
🎯 Requirements
• Experienced CS Ops leader with deep platform expertise (Gainsight, Totango, or equivalent) • Strategic process design capability • Strong data governance instincts • Leadership presence to drive cross-functional alignment across CS, Sales, RevOps, and Analytics.
🏖️ Benefits
• JD Power is committed to employing a diverse workforce.
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