Millennium Systems International
201 - 500 employees
💄 Beauty
☁️ SaaS
🧘 Wellness
Beauty • SaaS • Wellness
Millennium Systems International is a company dedicated to empowering beauty and wellness businesses through their innovative software platform called Meevo. This mobile-friendly solution provides real-time data and AI-powered tools tailored for salons, spas, and med spas, enhancing client experiences and driving revenue. With features like online booking, appointment management, and integrated marketing tools, Meevo supports business growth while ensuring seamless operations across single-location and multi-location enterprises.
Customer Support Specialist
🕒 3 days ago
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Millennium Systems International
201 - 500 employees
💄 Beauty
☁️ SaaS
🧘 Wellness
Beauty • SaaS • Wellness
Millennium Systems International is a company dedicated to empowering beauty and wellness businesses through their innovative software platform called Meevo. This mobile-friendly solution provides real-time data and AI-powered tools tailored for salons, spas, and med spas, enhancing client experiences and driving revenue. With features like online booking, appointment management, and integrated marketing tools, Meevo supports business growth while ensuring seamless operations across single-location and multi-location enterprises.
📋 Description
• Handle client inquiries by gathering information through inquisitive questioning • Troubleshoot product and training related questions • Support and training provided to clients via phone, email, and live chat • Document the issue in Salesforce and offer a resolution • Stay up to date on Meevo product knowledge and internal business processes
🎯 Requirements
• Bachelor’s degree or Associates Degree preferred • Reliable Internet Service Provider • Excellent communication skills • 0-5 years exp in customer service-related role • Tech savvy • Salesforce exp a plus!
🏖️ Benefits
• Paid Time Off (PTO) and Holidays • Medical, Dental, and Vision Benefits • Life Insurance • Long-Term and Short-Term Disability Insurance • 401(k) Retirement Plan • Learning & Development Opportunities
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