Care Navigation Program Manager

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🕒 May 20

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Logo of Mom's Meals | A Purfoods Company

Mom's Meals | A Purfoods Company

501 - 1000 employees

Founded 1999

⚕️ Healthcare Insurance

🛍️ eCommerce

🧘 Wellness

Healthcare Insurance • eCommerce • Wellness

Mom's Meals is a company dedicated to improving lives through better nutrition by providing medically tailored, home-delivered meals. These meals are designed to help prevent and manage chronic diseases, support recovery from hospital stays, and offer a convenient solution for busy individuals and families seeking nutritious options. By focusing on quality and care, Mom's Meals strives to make a positive impact on the health and well-being of their clients across the country.

📋 Description

• Overseeing the Care Navigation program, ensuring existing programs operate efficiently • Managing relationships with health plan partners • Overseeing internal policies, procedures, workflows, and teams conducting care navigation activities • Providing telephonic care navigation services to individuals receiving services through various programs including: 1115 waiver programs, ILOS & VAB programs • Reporting to the Director of Intake • Traveling occasionally to offices in Iowa and New York for requirements like orientation

🎯 Requirements

• Master's degree in Social Work • Active, unrestricted licensure as a Licensed Clinical Social Worker (LCSW), Licensed Independent Social Worker (LISW), Licensed Mental Health Counselor (LMHC) or equivalent independent clinical social work license in the applicable state of residence • Minimum of two (2) years of experience in care management, care coordination, managed care, or a related healthcare setting • Experience working with individuals experiencing food insecurity, substance use disorders, behavioral health needs, homelessness, and/or transition from incarceration or institutional settings • Experience building processes, workflows, or programs • Prior supervisory or team leadership experience. Particularly, leading through change or ambiguity • Ability to both capture and analyze data • Excellent written, verbal, and interpersonal communication skills • Strong organizational skills with the ability to manage multiple priorities simultaneously • Proficiency with Microsoft Excel and other standard office technology platforms • Exceptional attention to detail and ability to prioritize competing tasks and projects effectively • Ability to work independently with minimal supervision while exercising sound professional judgment • Ability to routinely use standard office equipment and technology, including laptop computers and smartphones

🏖️ Benefits

• PTO, holiday pay and holiday of choice • 401(k) match • Life insurance • Short-term disability • Health, dental and vision insurance • Maternity/paternity leave • Health savings account (HSA) • Flex spending accounts (FSA) – health and dependent

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