Specialist I – Default Prevention

🕒 June 3

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Nightingale Education Group

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1001 - 5000 employees

📚 Education

🎯 Recruiter

Education • Recruitment

Nightingale Education Group is a U. S. -accredited nursing workforce developer headquartered in Salt Lake City, Utah, founded in 2010. It works to close health equity gaps by elevating education and employment systems to create a skilled, readily available nursing workforce representative of the communities they serve. Its operating divisions include Nightingale College (higher nursing education), Nightingale Innovations/EvolveU (learning resources and continuing education), and Nightingale Solutions (workforce development and employer partnerships).

📋 Description

• Monitor and analyze student loan accounts to identify borrowers at risk of default. • Reach out to at-risk borrowers via phone, email, and other communication methods to discuss their financial situation and repayment options. • Develop and implement personalized repayment plans and strategies for borrowers to prevent default. • Provide borrowers with information on deferment, forbearance, consolidation, and other available options. • Maintain accurate records of borrower interactions and interventions in compliance with regulatory requirements. • Collaborate with internal departments and external partners to ensure timely processing of payments and account updates. • Educate borrowers on financial literacy and resources available to help them manage their loans effectively. • Prepare and present regular reports on default prevention activities and outcomes to management. • Stay current on industry trends, regulations, and best practices in student loan management and default prevention.

🎯 Requirements

• An Associate’s Degree from an accredited institution in business, finance, accounting, or a related field is required. • At least two years of experience in financial services, student loan servicing, higher education, or counseling. • Demonstrated knowledge of Federal Student Aid. • Demonstrated proficiency in Microsoft Office applications.

🏖️ Benefits

• Health insurance • Travel, lodging, and accommodations for orientation • Professional development opportunities • Flexible work arrangements