CNC Field Service Engineer

🕒 May 6

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Logo of Phillips Corporation

Phillips Corporation

201 - 500 employees

🔧 Hardware

🏢 Enterprise

Manufacturing • Hardware • Enterprise

Phillips Corporation is a global leader in manufacturing solutions and services, specializing in both subtractive and additive manufacturing processes. The company excels in manufacturing optimization, providing expertise in industrial training, and integrating innovative hybrid manufacturing technologies such as 3D printing with traditional CNC machining. Phillips Corporation has established itself as a top provider of manufacturing technology, focusing on enhancing productivity and precision in production. The company partners with leading machine brands like Haas and offers comprehensive services from sales and support to training and optimization, with a significant global presence across various regions including the USA, India, and Asia.

📋 Description

• Installing new or modified equipment at the customer’s facility and ensuring full functionality according to specifications. • Analyzing, reviewing and inspecting findings to determine the source of problems, and recommending repair, replacement, or other corrective actions. • Coordinating problem resolution with factory or Phillips inside service support to expedite repairs. • Providing on-site technical assistance to help troubleshoot and repair equipment. • Updating and completing current incomplete service reports to reflect accurately and completely the work performed. • Providing feedback to the factory to help update and make changes to the service procedure used in troubleshooting and completing repairs to the machine in the field. • Providing a communication link between the customer and the company to help ensure that effective service is provided to the customer. • Conducting training on the safe operations of the equipment and demonstrating skills to trainees, including both team members and customers.

🎯 Requirements

• Experience with maintenance on CNC machines. • Valid driver's license. • Ability to travel on the road up to 80% of the week with possible overnight stays between Monday - Friday. • A high mechanical aptitude with some electrical knowledge. • Good communication skills and ability to deal with customers professionally. • Ability to keep track of expenses and manage paperwork relating to maintenance completed.

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