Director of Product Marketing

🕒 May 26

🇺🇸 United States – Remote

💵 $225k - $270k / year

⏰ Full Time

🔴 Lead

🎁 Product Marketing

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Pindrop

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

🔒 Cybersecurity

📡 Telecommunications

💸 Finance

Cybersecurity • Telecommunications • Finance

Pindrop is a leader in voice authentication and fraud detection, offering innovative solutions to enhance the security of voice communications. The company uses advanced technologies such as liveness detection, behavioral analysis, and voice biometrics to combat threats like deepfakes and spoofing in various sectors including banking, finance, insurance, and retail. Pindrop integrates with platforms like Five9 to provide multifactor authentication, ensuring both the protection of sensitive information and a seamless user experience. With a focus on securing call centers and smart devices, Pindrop helps businesses prevent fraud and improve customer interactions by leveraging cutting-edge audio, voice, and AI technologies. Their solutions are trusted by some of the largest financial institutions and insurance companies around the world.

📋 Description

• Lead, coach, and develop a team of senior product marketers, setting a high bar for messaging quality, launch execution, and pipeline contribution. • Own the company-wide product positioning and messaging architecture across all products, ensuring consistency from sales decks to analyst briefings. • Define and execute go-to-market strategies for new and existing products in close collaboration with Product, Engineering, Sales, and Growth Marketing. • Own the analyst relations (AR) program end-to-end: manage relationships with Gartner, Forrester, and IDC; lead the briefing and inquiry cadence; drive the company's response strategy to published research and competitive positioning in analyst reports. • Own and drive new product introduction and new product launches cross-functionally. • Serve as Pindrop's external authority on AI-driven voice security, representing the company at industry conferences, in analyst briefings, and in media engagements. • Partner with the CMO to build Pindrop's category narrative for voice security and AI-driven fraud prevention. • Drive competitive and market intelligence programs across all segments, including win/loss analysis, persona development, and competitive battle card ownership. • Translate complex technical capabilities: Phoneprint, deepfake detection, carrier data signals, GenAI-powered fraud analysis — into evidence-led value-based storytelling that resonates with CISOs, fraud executives, and contact center leaders. • Manage PMM program budgets and OKR accountability across all product lines, with direct ownership of pipeline influence and revenue metrics for the segment. • Manage all internal and external product claims, customer reference programs, and documentation standards. • Operate within Pindrop's agile pod model: serve as strategic advisor to each growth pod (Core, PFM, Healthcare) while holding the team accountable to sprint outputs and OKRs.

🎯 Requirements

• 10+ years of B2B SaaS product marketing experience, with at least 3 years managing and developing a PMM team. • Proven ownership of an analyst relations program with Gartner, Forrester, or IDC — including briefings, inquiry management, and positioning in published reports (Magic Quadrant, Wave, or equivalent). • Direct GTM experience with AI, security, authentication, voice biometrics, or contact center solutions with evidence of pipeline and revenue impact. • Track record of building positioning and messaging architectures that align sales, marketing, and product around a unified market narrative. • Strong executive communication skills — written, verbal, and visual. Comfortable presenting to C-suite buyers, board members, and industry analysts. • Experience operating in an agile, pod-based, or sprint-driven marketing team. • Direct experience marketing deepfake detection, voice biometrics, or fraud prevention solutions is a nice-to-have. • Background in FSI, healthcare, or other regulated vertical markets is a nice-to-have. • Familiarity with ABM platforms (DemandBase), CRM (Salesforce), and marketing automation (Marketo) is a nice-to-have. • MBA or technical master's degree is a nice-to-have.