Contracting, Credentialing & Billing Specialist

🕒 March 18

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Understood Care

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2025

⚕️ Healthcare Insurance

👥 B2C

Healthcare Insurance • B2C

Understood Care is a virtual patient advocacy service that connects Medicare and other insured patients with professional advocates, nurses, and healthcare experts to manage care, coordinate appointments, handle paperwork and claims, and secure services like transportation, home care, and medication management. Their HIPAA-compliant, nationwide platform provides personalized care navigation and chronic care support, often at no out-of-pocket cost for Medicare beneficiaries.

📋 Description

• Manage end-to-end provider contracting and credentialing processes • Prepare, submit, and track credentialing applications with payers • Maintain accurate and up-to-date provider records and documentation • Monitor credentialing timelines and proactively follow up with payers • Support re-credentialing and ongoing compliance requirements • Assist with billing setup for newly credentialed providers • Support claim submission, tracking, and follow-up as needed • Identify and help resolve basic billing issues or discrepancies • Coordinate with internal teams to ensure accurate provider data • Maintain organized documentation in internal systems • Ensure compliance with payer, state, and organizational requirements • Communicate effectively with internal teams and external partners

🎯 Requirements

• 2–5 years of experience in healthcare contracting, credentialing, licensing and billing • Familiarity with payer portals and credentialing processes • Strong attention to detail and organizational skills • Ability to manage multiple deadlines in a fast-paced environment • Excellent written and verbal communication skills • Experience with healthcare administration systems is a plus

🏖️ Benefits

• Full-time W-2 employment • Competitive hourly pay ($20–$25/hour) • Collaborative and supportive team environment • Opportunity to grow within a mission-driven healthcare organization