Staff Software Engineer, Search

🕒 May 19

🗽 New York – Remote

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💵 $211.1k - $285k / year

⏰ Full Time

🔴 Lead

🧑‍💻 Full-stack Engineer

🦅 H1B Visa Sponsor

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Logo of Zocdoc

Zocdoc

501 - 1000 employees

Founded 2007

⚕️ Healthcare Insurance

🏪 Marketplace

🧘 Wellness

💰 $150M Private Equity Round on 2021-02

Healthcare Insurance • Marketplace • Wellness

Zocdoc is a digital health platform that connects patients with healthcare providers, allowing users to book appointments online with doctors and dentists who accept their insurance. The service offers a wide range of specialties, including primary care, dentistry, ob-gyn, dermatology, and psychiatry, among others. Zocdoc aims to make healthcare access easier by providing an app for appointment scheduling and management, enhancing the visibility and reputation of healthcare providers through verified reviews, and serving as a partner for health systems and private practices. The company does not provide medical advice but facilitates the connections and processes necessary for patients to access healthcare services efficiently.

📋 Description

• Architecting and building core backend services, APIs, and data infrastructure that power Zocdoc’s next-generation search platform. • Redesigning how provider, availability, and content data is ingested and flows through indexing pipelines into search and ML systems. • Designing and optimizing low-latency query paths across our tier-1 search service, vector search infrastructure, and cross-encoder ranking systems. • Integrating ML model serving, embedding generation, and ranking signals into production backend services through scalable, observable patterns. • Driving architectural direction and setting engineering standards across the Search Services organization through design docs, technical deep dives, and high-signal code reviews. • Mentoring engineers on backend best practices, distributed systems design, API architecture, and technical decision-making. • Building robust observability into backend services—measuring, debugging, and improving performance, reliability, and data freshness across the entire search stack.

🎯 Requirements

• A proven track record of owning and scaling complex, high-traffic backend platforms, with deep expertise in distributed systems design and long-term architectural thinking. • Deep hands-on expertise with C# / .NET or comparable backend frameworks, with a focus on performance optimization, concurrency, and service-oriented architecture. • Significant experience designing and operating large-scale data pipelines, ingestion systems, or stream-processing workflows. • Strong experience with AWS services and cloud-native infrastructure patterns — ECS, Lambda, DynamoDB, SQS/SNS, Kinesis, OpenSearch, S3, and similar. • Familiarity with search technologies, vector databases, embedding models, and ML model serving, with a strong understanding of how to operate these at production scale. • Strong communication skills that align engineering, product, data science, and infrastructure stakeholders around shared goals. • A passion for mentoring engineers, setting engineering best practices, and raising the overall technical quality bar. • Experience designing systems for high availability, fault tolerance, and graceful degradation in latency-sensitive environments.

🏖️ Benefits

• Unlimited Vacation • 100% paid employee health benefit options (including medical, dental, and vision) • Commuter Benefits • 401(k) with employer funded match • Corporate wellness programs with Headspace and Peloton • Sabbatical leave (for employees with 5+ years of service) • Competitive paid parental leave and fertility/family planning reimbursement • Cell phone reimbursement • Catered lunch everyday along with beverages and snacks • Employee Resource Groups and ZocClubs to promote shared community and belonging • Great Place to Work Certified

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