Altruistiq’s platform enables large enterprises with complex supply chains to automate sustainability data measurement, management and exchange - with unparalleled accuracy and ease.

We believe that business has the power to be a force for positive change in the world. Our mission is to help businesses do more of what is measurably good, and less of what is immeasurably wrong.


Altruistiq

Product Analyst

Assist customers in sustainability analysis and recommendations using Altruistiq's platform.

• Review and score Product Carbon Footprints shared by customers on the Altruistiq platform.
• Use a standardised scoring framework to review and score data shared by customers.
• Create and publish emissions reduction recommendations for Altruistiq customers.
• Update and maintain Altruistiq’s emission factor database with incoming data.

Sustainability Product Analyst

Account Executive

Manage Enterprise Strategic Accounts for sustainability solutions in North America.

• Join our team as an Account Director (North America) and become an essential player in our company's growth.
• Be one of the first hires for our North America team.
• Manage our Enterprise Strategic Accounts by engaging and building trust-based relationships with stakeholders.
• Enhance our value-led proposition with our solutions and environmental accounting team.
• Work with accounts throughout the three core post acquisition phases: solution design, adoption, optimization.
• Minimum of 5 or 6 hour overlap with UK working hours (ideally EST).

Account Director - North America

Support Engineer

Provide technical support in sustainability software for Altruistiq's customers.

• The Technical Support Specialist role is an early career position that requires strong communication & organisational skills, a willingness to up-skill and learn and an investigative mindset.
• The Technical Support Specialist will sit within our Customer Success function, which is focused on educating and supporting our customers as well as our internal users.
• The ideal candidate will be keen to get into the detail of technical issues, be excellent at managing multiple ongoing support tasks and be keen to learn and subsequently educate customers about Altruistiq’s product.
• Key responsibilities for this role are: Troubleshooting and investigating bugs reported in the platform before passing these on to a support Data Engineer and Developer for complete resolution.
• Support internal team mates with process and technical product requests - you’ll become a knowledge hub for how the product functions (cross-team collaboration will be frequent).
• Support Altruistiq’s customers with technical queries asked through the Altruistiq app. Our goal is to ensure customers are left with no questions about how to get value from our product and progress their sustainability journey.
• Ensuring customers have a smooth journey whilst using our product and support services.
• Own the development of technical support content within Altruistiq’s Help Centre, by writing, reviewing and coordinating with other team members.
• Contribute to innovation among the team, developing new processes and automated flows.

Technical Support Specialist

Provide technical support for Altruistiq’s sustainability intelligence software.

• The Junior Technical Support Specialist role is an entry level position that requires strong communication &amp; organisational skills, a willingness to up-skill and learn and an investigative mindset.
• The ideal candidate will be keen to get into the detail of technical issues, be excellent at managing multiple ongoing support tasks and be keen to learn and subsequently educate customers about Altruistiq’s product.
• This is an entry level role where prior technical support experience is not required but evidence of the highlighted skills is a must.

Junior Technical Support Specialist

Sales

Lead sales strategy and coaching for sustainability operating system provider.

•Formalise our sales playbook and processes (including RfPs) to create a reliable engine for new revenue generation, with a focus on new logo acquisition, bringing new products to market, and development new customer segments.
•Support our Account Executives in closing high value opportunities by advising on opportunity prioritisation, deal strategy and tactical execution, as well as deal pricing and structure.
•Build and maintain senior stakeholder relationships with potential key accounts and strategic partners (ensuring Altruistiq’s inclusion in relevant RfPs), as well as ensuring seamless transition of relationship to Key Account team.
•Help create a healthy, high performing commercial team. This includes recruiting and coaching our sales team, managing the team against targets, and being an effective collaborator with adjacent teams (e.g., marketing, account management).
•Represent our company publicly (including at events) as our first hire in North America.

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