Insomniac Design is a global digital agency founded in 1999,  headquartered in Washington D.C. with offices in London, Bucharest, and Chisinau. We’re an agile, nimble and innovative team organized by functional areas of expertise — Creative, Technology, Strategy, and Management. With offices in the U.S. and Europe, we’re a global team with diverse experience and cultural backgrounds who consistently strive for excellence. We specialize in human-centered design — with projects and work that includes complex web and mobile builds, digital transformation, big data products, user experience strategy, visual design, and cybersecurity services.

Insomniac Design

Business Analyst

Senior Business Analyst role in a global digital agency specializing in design.

• Expected to contribute to the success of the department by providing leadership and guidance.
• Successfully solves difficult problems, recognized as a leader in more than one area.
• Recognized as a subject matter expert in areas specific to their discipline/team.
• Able to identify and address previously acknowledged problems, offering innovative solutions and influencing organizational strategy.
• Designs and leads implementation of product, process, automation and/or streamlines work using industry best practices or incremental ideas, resulting in systemic improvements and/or increased engagement.
• Designs new business processes that have a positive impact on customers and drives organizational growth.
• Mentors junior and mid-level team members, actively participates in the hiring process, advocates for business improvements, and contributes to the performance management process, providing valuable insights.
• Lead product requirements gathering, documentation, and validating processes throughout the project lifecycle.
• Lead discussions with clients, stakeholders, users, and internal team members to analyze, discuss, and document functionality.
• Collaborate cross-departmentally to refine and validate requirements and functionality, capturing assumptions and creating alignment of purpose.
• Lead the creation of Business Requirements Specifications, User Stories and Acceptance Criteria.
• Support QA with test case development.
• Assist in the testing process to refine requirements.
• Own and successfully conduct the process of measuring, reporting and meeting requirements.
• Recommend changes to the product roadmap based on requirements evolution.

Senior Business Analyst

Solutions Engineer

Senior Solutions Architect at a digital agency, leading client engagements and architecting solutions.

• Expected to have a significant impact within the immediate department, driving innovation and leading strategic initiatives.
• Invents efficient solutions to problems with no known resolutions, designs and implements frameworks, processes and tools to address complex challenges.
• Able to invent automation, processes, or align work to industry best practices or revolutionary ideas, influencing the overall direction of the organization, shaping organizational strategy.
• Invents and/or leads implementation of product, process, automation and/or streamlines work with industry best practices or revolutionary ideas, contributing to measurable improvements at the department level.
• Enables and unlocks new business strategies through the development of innovative processes.
• Mentors all team members, actively participates in the hiring process, leads business improvements, and plays a key role in performance management.
• Partner with clients to understand their business needs and design and document detailed solutions that meet those requirements. This includes developing white papers, client proposals, presentations, system architecture diagrams, and others as appropriate.
• Collaborate with internal stakeholders to ensure the technical feasibility of solutions.
• Lead production and delivery of technical cloud-native application software development proposals to clients.
• Manage client relationships, acting as the primary technical point of contact.
• Define, document, and lead data schema definition and design.
• Participate as a software development team member, contributing code as a project team developer, and providing software development thought leadership.
• Develop and implement best practices for technical delivery, such as coding standards, code reviews, and automated testing.
• Troubleshoot technical issues.
• Work with the development team to deliver solutions through to production.
• Mentor software team members, actively participates in the hiring process, leads internal business process improvements, and plays a key role in performance management.
• Support pre-sales in conjunction with our strategy and business development teams.
• Stay up-to-date with emerging trends and technologies in web development, cloud platforms, and data schema design.

Senior Solutions Architect

Technical Project Manager

• Independently manage multiple complex technology and software projects, and liaise between clients and stakeholders throughout the entire project lifecycle (discovery, planning, development, QA, and delivery).
• Oversee and quality-control the production and maintenance of technical documentation such as requirements, acceptance criteria, and implementation plans.
• Partner with team leads and account managers to plan and allocate resources, assign tasks, and prioritize workload based on deliverable expectations and deadlines.
• Maintain real-time knowledge of in-progress work, upcoming tasks, and critical deadlines on assigned projects.
• Conduct effective meetings and discussions with colleagues, clients, and contractors, and efficiently produce actionable documentation and necessary follow-up tasks.
• Participate in and lead Agile ceremonies such as sprint planning and demonstrations, standup meetings, retrospectives, and documentation management and reporting.
• Translate advanced technical concepts into non-technical language for broad stakeholder comprehension.
• Proactively identify risks and impediments, and coordinate the necessary activities to mitigate them.
• Regularly report on project status to internal stakeholders and clients. Ensure the quality of project deliverables and provide actionable feedback to team members if revisions or refinements are necessary.

Remote Jobs at Insomniac Design

Insomniac Design

Senior Business Analyst

Insomniac Design

Senior Solutions Architect

Insomniac Design

Technical Project Manager

Insomniac Design