Lumata's ophthalmology care management platform identifies and removes the complex barriers to treatment adherence that contribute to vision loss from chronic eye conditions like glaucoma, diabetic retinopathy, and macular degeneration, while also generating guaranteed revenue for the practice. Acting as a remote extension of the in-clinic staff, our certified ophthalmic technicians and assistants work directly with patients who need extra time, effort, attention, or resources to effectively manage their disease between visits to the office. 

We help patients with things like understanding their disease and care plan, managing injection or eye drop fatigue, appointment attendance, navigating financial assistance programs, pre-authorizations, prescriptions and refills, insurance issues, transportation to visits, access to social services, coordinating care with other providers, and anything else that improves adherence, contributes to better clinical outcomes, and improves the patient’s quality of life. 

This service is almost always free for the patient. With an average of over 12 years of in-clinic ophthalmology experience and specialized training in social work and case management, our care coordinators are experts at helping patients that need it the most. Connecting your patients to a member of our experienced care team is a simple way to ensure they always have the tools, knowledge, resources, and motivation to follow your care plan to preserve their vision.

Lumata Health

Business Analyst

Analyze data for workforce efficiency in a telehealth setting.

• Conduct detailed analysis of workforce performance metrics.
• Develop and implement reporting tools to track key performance indicators.
• Guide workforce managers on interpreting data and adjusting staffing strategies.
• Lead the development of data-driven forecasting models.
• Align workforce plans with operational growth and clinical demands.
• Provide long-term workforce planning strategies.
• Identify and address inefficiencies in current scheduling practices.
• Implement scheduling optimization techniques.
• Regularly review current processes for improvement.
• Foster a collaborative, positive work environment aligned with Lumata’s core values.

Senior Workforce Management Analyst

Compliance

Ensures regulatory compliance for Lumata Health's remote care management.

• The Clinical Compliance Officer ensures adherence to healthcare regulations in remote care management.
• Develops and oversees compliance programs to prevent and address regulatory violations.
• Conducts risk assessments, audits, and provides training regarding regulatory matters.
• Collaborates with departments to uphold high standards of patient care and operational integrity.

Clinical Compliance Officer

Operations

Oversee clinical operations and ensure quality care delivery in virtual eye care services.

• Provide complete management and oversight for Lumata Health’s rapidly growing virtual eye care services
• Ensure the highest standards of patient care, operational efficiency, and compliance within our clinical operations

VP of Clinical Operations

Customer Success Manager

• The Customer Success Manager is responsible for building and maintaining strong relationships with Lumata Health’s existing accounts.
• This role involves handling partner inquiries, finding solutions to customer issues, monitoring practice performance and trends and responding accordingly, preparing monthly reports and business reviews, and identifying opportunities to expand to new providers and practices across your account set.

Remote Jobs at Lumata Health