Mintech provides end-to-end software outsourcing solutions for business of all sizes. 
Unlock your business potential with us. We are fast, we are cost effective.
With 70+ employees across Latam, our collaborative, diverse team has the skill, experience and vision to create the software that will change your business.

Interested in a career with Mindtech? View and apply to open positions at our web page.


MindTech

Customer Support

Oversee research operations and customer support strategy at Mindtech.

• Responsible for strategic oversight and management of research operations and customer support.
• Develop and implement customer support strategies that enhance customer satisfaction and loyalty.
• Manage and mentor the research operations team and customer support team.
• Monitor and analyze customer support and research operations metrics to identify trends.
• Handle complex or escalated customer issues with professionalism.

Director of Research Operations & Customer Support

Business Analyst

Join MindTech as a Business Analyst to optimize AI-driven solutions.

• Collaborate with internal and external stakeholders to gather and document business requirements.
• Analyze business processes, identify gaps, and recommend solutions to improve efficiency and productivity.
• Develop and maintain detailed business documentation including use cases, process flows, and functional specifications.
• Work closely with development teams to ensure requirements are clearly understood and implemented.
• Assist in the creation of project roadmaps, timelines, and business models.
• Conduct market research and competitive analysis to support decision-making and strategic planning.
• Communicate findings, insights, and recommendations to stakeholders through reports, presentations, and dashboards.
• Monitor project progress and assist in identifying risks, dependencies, and opportunities for improvement.
• Support user acceptance testing (UAT) and ensure that business requirements are met.
• Serve as a liaison between the business and technical teams to facilitate effective communication.

Sales Development Rep

Lead Generation Specialist responsible for identifying and qualifying business opportunities.

• Identify and generate qualified leads through market research, analysis, and prospecting tools.
• Utilize multiple communication channels (email, calls, social media) to reach out to potential leads.
• Qualify prospects to determine if they are a good fit for sales team.
• Maintain accurate records in the company’s CRM.
• Develop and maintain long-term relationships with leads.
• Work closely with sales team.
• Participate in the creation and optimization of lead generation strategies.
• Follow up on marketing campaigns and demand generation activities.
• Meet or exceed lead generation targets.

Lead Generation Specialist | SDR

Backend Engineer

Desarrollador .NET para crear y optimizar servicios web y APIs.

• Desarrollo de APIs RESTful y servicios web utilizando .NET
• Diseño, implementación y optimización de bases de datos relacionales, como SQL Server
• Conexión e integración con servicios externos mediante solicitudes HTTP o protocolos SOAP
• Implementación de medidas de seguridad con ASP.NET Identity o JWT
• Optimización del rendimiento del backend y escalabilidad de la aplicación

Desarrollador .NET Sr

User Researcher

Collaborate to design user studies impacting digital product development for software outsourcing.

• Collaborate with operations team members to understand user needs and create solutions to positively impact digital product development
• Support customers across disciplines to design studies that answer their critical research questions
• Build and field studies for prototypes and other designs for websites, apps, and other digital experiences
• Coordinate survey launches with partners and monitor progress for timely delivery
• Collaborate with internal teams, troubleshoot issues, and implement necessary changes

UX Research Support Associate

DevOps

• Develop, maintain, and execute Terraform scripts for provisioning and managing cloud infrastructure
• Implement and manage Helm charts, including structure, installation, and deployments
• Troubleshoot Helm issues and execute basic and complex Helm commands
• Collaborate with development and operations teams to implement ArgoCD for continuous deployment
• Administer and optimize Linux systems to ensure high availability and performance
• Develop and maintain automation scripts using Bash, Python, and Ansible
• Manage containerized applications using Docker and Kubernetes
• Design and implement CI/CD pipelines using GitLab to streamline development and deployment processes
• Work with serverless architecture to optimize resource usage and scalability
• Ensure security best practices are followed throughout the DevOps processes

Sr. DevOps Engineer

Data Engineer

• Diseñar, desarrollar y mantener pipelines de datos eficientes y escalables
• Trabajar con grandes conjuntos de datos para realizar análisis y extraer insights valiosos
• Colaborar con equipos multifuncionales para comprender y satisfacer sus necesidades de datos
• Implementar y optimizar soluciones de almacenamiento y procesamiento de datos en Google Cloud Platform (GCP)
• Utilizar Python y SQL para desarrollar y automatizar procesos de análisis de datos
• Asegurar la calidad y la integridad de los datos mediante el diseño y la implementación de pruebas de validación de datos
• Participar en la creación de dashboards y reportes para la visualización de datos y la toma de decisiones informadas

Remote Jobs at MindTech

MindTech

Director of Research Operations & Customer Support

MindTech

Business Analyst

MindTech

Lead Generation Specialist | SDR

MindTech

Desarrollador .NET Sr

MindTech

UX Research Support Associate

MindTech

Sr. DevOps Engineer

MindTech

Data Engineer Ssr

MindTech