eBay
10,000+ employees
Founded 1995
🛍️ eCommerce
👥 B2C
🏪 Marketplace
💰 Post-IPO Debt on 2022-11
eCommerce • B2C • Marketplace
eBay is a global eCommerce marketplace that allows individuals and businesses to buy and sell a wide variety of goods and services online. Founded in 1995, eBay provides a platform for auction-style sales as well as fixed-price listings, making it a go-to destination for shoppers looking for unique items. Its commitment to user experience includes features that enhance browsing, personalization of content, and seller tools to improve their market presence.
Customer Support Specialist
Job not on LinkedIn
🕒 March 4
🗣️🇨🇳 Chinese Required
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eBay
10,000+ employees
Founded 1995
🛍️ eCommerce
👥 B2C
🏪 Marketplace
💰 Post-IPO Debt on 2022-11
eCommerce • B2C • Marketplace
eBay is a global eCommerce marketplace that allows individuals and businesses to buy and sell a wide variety of goods and services online. Founded in 1995, eBay provides a platform for auction-style sales as well as fixed-price listings, making it a go-to destination for shoppers looking for unique items. Its commitment to user experience includes features that enhance browsing, personalization of content, and seller tools to improve their market presence.
📋 Description
• 通过电话、电子邮件和/或聊天,为大中华区大型商家、高价值/潜在卖家提供日常运营问题的支持 • 与相关的关键利益相关者(如BU, Trust团队)紧密合作,帮助卖家的业务增长,提供及时的解决方案。 • 与客户管理团队保持良好的合作关系。 • 您将成为大中华区客户的主要联络人,并通过电子邮件、电话和/或聊天以高效和有效的方式积极沟通或回应客户的中文/英文询问。
🎯 Requirements
• 本科及以上学历。 • 2-3年客户服务、电子商务或相关工作经验 • 流利的普通话和英语,如有需要,用当地语言(书面和口头)与卖家交流 • 能够阅读广东话,当需要审查易趣香港网页。 • 优秀的口头、书面及人际沟通能力 • 熟练使用办公工具 • 有很强的团队合作精神,能在团队环境中工作
🏖️ Benefits
• Health insurance • Flexibility in work arrangements
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