Strategic Account Executive

🕒 May 14

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Everseen

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2007

🤖 Artificial Intelligence

🛒 Retail

🛍️ eCommerce

Artificial Intelligence • Retail • eCommerce

Everseen is a company that specializes in advanced Vision AI solutions designed to optimize retail operations and enhance loss prevention. Their platform consolidates structured and unstructured data from multiple sources, creating a holistic view of retail processes. Everseen offers a comprehensive suite of applications, including Evercheck, which employs AI to identify shrink patterns at checkout, and tools for real-time intelligence, process modeling, and continuous learning in AI systems to ensure ethical and efficient operations.

📋 Description

• Act as the primary relationship owner and serve as the trusted advisor for key, high value enterprise accounts. • Ensure customers recognize the value of our solutions, manage their expectations, and establish yourself as their trusted advisor for day-to-day needs and strategic reviews. • Develop a deep understanding of each customer’s business priorities, operating model, strategic initiatives, and success measures. • Drive customer satisfaction by ensuring Everseen delivers value and responsiveness, that is aligned with customer expectations. • Relentless focus on customer value, ROI and trust, considering outcomes from the customer’s perspective. • Identify, qualify, and progress upsell and cross-sell opportunities. • Partner with product, operations and customer success teams to shape and advance growth opportunities. • Lead account planning activities to identify expansion pathways and strategic improvement opportunities. • Own contract renewal strategy and execution, including commercial discussions, negotiations, and risk management to support retention and long-term account growth. • Serve as the "on the ground" voice of the customer, collaborating closely with Everseen's Product, Engineering, and Operations (Customer Delivery) teams to ensure seamless rollouts and exceptional customer satisfaction. • Proactively manage account risks and customer concerns, engaging the appropriate Everseen stakeholders to support resolution and maintain confidence. • Ensure customer feedback, recurring issues and improvement opportunities are clearly communicated internally and translated into action where appropriate. • Identify trends and improvement opportunities across customer engagements that can strengthen Everseen’s delivery, product alignment, and commercial success. • Coordinate internal resources effectively to support customer outcomes, strategic reviews, solution discussions, and issue resolution. • Work collaboratively with senior Everseen leaders to ensure strategic customer priorities are visible and supported.

🎯 Requirements

• 10+ years of experience in an enterprise SaaS sales role, with a demonstrated history of successfully managing multi stakeholder enterprise accounts across ANZ; ideally within retail. • A Builder: You're not just looking for a job; you're looking to make an impact. • You have a passion for developing strategic accounts, and contributing to a winning team culture. • You have experience building and managing a robust sales pipeline, with accurate forecasting and a consistent record of meeting and exceeding revenue targets. • Value-Driven: You excel at solution-based selling. • You understand your customer's business, identify their core challenges, and articulate a clear vision for how our technology will deliver a significant return on investment. • Curiosity: You are naturally curious and constantly learning. • You have a keen interest in AI, retail technology, and you're motivated to become a true expert in the Everseen platform. • Customer-Obsessed: You put the customer at the center of everything you do. • You are dedicated to building long-term, strategic relationships and being an indispensable resource for your clients. • You have exceptional communication and presentation skills, with experience engaging C-level executives. • One Team: You collaborate. • You bring crossfunctional leadership skills to the fore to build customer relationships and deliver successful outcomes for Everseen and our customers.

🏖️ Benefits

• Everseen is committed to creating an environment where everyone can succeed. • Our employees should feel a sense of belonging, have an opportunity to grow their careers, and feel free to be their most authentic selves. • Everseen takes great pride in the diversity of its global workforce, and insists upon a safe, inclusive workplace where our differences are our collective strength.