Grab
5001 - 10000 employees
Founded 2012
🚗 Transport
💸 Finance
👥 B2C
Transport • Finance • B2C
Grab is Southeast Asia’s leading superapp, dedicated to driving positive change in the communities it serves. With operations across 8 countries, Grab offers a wide range of services, including ride-hailing, food delivery, and financial services, aiming to create better lives for millions. The company is guided by values of hunger, heart, humility, and honor, striving to innovate and push boundaries. It has grown to have 180 million users and 7 R&D centers, emphasizing collaboration and diversity within its workforce.
Associate, Key Account Management – Expansion
🕒 April 4
🗣️🇻🇳 Vietnamese Required
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Grab
5001 - 10000 employees
Founded 2012
🚗 Transport
💸 Finance
👥 B2C
Transport • Finance • B2C
Grab is Southeast Asia’s leading superapp, dedicated to driving positive change in the communities it serves. With operations across 8 countries, Grab offers a wide range of services, including ride-hailing, food delivery, and financial services, aiming to create better lives for millions. The company is guided by values of hunger, heart, humility, and honor, striving to innovate and push boundaries. It has grown to have 180 million users and 7 R&D centers, emphasizing collaboration and diversity within its workforce.
📋 Description
• Manage a portfolio of SMB merchants as the primary contact - providing guidance, resolving issues, and maintaining regular online and on-ground engagement • Build trusted partnerships with merchants by delivering support, improving operational quality, and helping merchants grow profitably on GrabFood/ GrabMart or Grab Dine out • Work with merchants to drive adoption of key campaigns and strengthen their ability to use self-serve tools for optimizing promotions, improving visibility, and growth • Leverage data to monitor and analyze merchant performance, and deliver actionable insights that help optimize their growth on Grab • Collaborate with relevant teams to execute local marketing activities, roll out new features and create long-term partnership opportunities that benefit both Grab and Merchants
🎯 Requirements
• Bachelor's degree in Business Administration, Commercial, or related field in Account Management • At least 2 year of experience in Ecommerce, FMCG, F&B, Sales, or related fields • Strong communication skills • Experienced in building and maintaining partner relationships • Experienced in negotiation and persuasion • Ability to analyze and resolve operational issues and business performance challenges for partners • Able to work independently and collaborate effectively within a team
🏖️ Benefits
• Term Life Insurance • Comprehensive Medical Insurance • Parental leave • Birthday leave • Love-all-Serve-all (LASA) volunteering leave • Confidential Grabber Assistance Programme • FlexWork arrangements such as differentiated hours
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