Billing Specialist

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🕒 May 21

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Logo of AlignOps

AlignOps

51 - 200 employees

☁️ SaaS

🤝 B2B

🏢 Enterprise

SaaS • B2B • Enterprise

AlignOps is a construction operations software company that delivers a suite of field-first SaaS tools to help contractors manage assets, fleets, labor, safety, and paving workflows. Its product portfolio includes ToolWatch for tool and asset tracking, SafetyReports for safety and compliance management, BusyBusy for crew time tracking, and FleetWatcher for hauling and fleet efficiency. AlignOps also provides integrations with major construction and accounting platforms plus consulting, implementation, and training services to improve jobsite visibility, reduce idle time, and optimize project costs.

📋 Description

• Generate, process, and manage invoices for subscription-based services, including renewals and usage-based billing (e.g., Maxio, Stripe, Sage Intacct) • Process upgrades, downgrades, renewals and cancellations • Reconcile billing data with CRM (e.g., Salesforce, Domo) and subscription management systems • Maintain and update customer billing accounts, pricing plans, and contact information • Monitor accounts receivable and follow up on overdue invoices and payment status with customers • Resolve customer billing inquiries, disputes, and discrepancies • Assist in implementing and improving billing systems and automation • Participate in weekly Billing Team meetings to discuss deadlines, billing-related topics, billing questions, etc. • Participate in monthly financial close by working with team to complete billing and AR-related tasks timely, as assigned • Other duties as assigned

🎯 Requirements

• 2+ years of billing or accounts receivable experience (SaaS preferred) • Familiarity with subscription billing models and recurring revenue concepts preferred • Experience with ERP/Billing/CRM systems preferred (e.g., Sage Intacct, Maxio, Stripe, Salesforce) • Proficiency in Microsoft Excel (e.g., pivot tables, lookups) • Strong attention to detail and data accuracy • Excellent communication and problem-solving skills • Ability to handle sensitive customer data with confidentiality and care

🏖️ Benefits

• Health insurance • Dental coverage • Vision coverage • Disability insurance • Life insurance • Paid time off • 401(k) plan

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