Solution Engineer

🕒 June 3

🏄 California, New York, +2 more states – Remote

🏄 California – Remote 🗽 New York – Remote 🤠 Texas – Remote ☕ Washington – Remote

💵 $89k - $244.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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Salesforce

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

SaaS • B2B • Artificial Intelligence

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Run Great Technical Discovery: Partner with AEs to conduct comprehensive technical discovery sessions. • Analyze sophisticated business problems, uncover real technical blockers, mapping architecture constraints to design optimized "To-Be" processes. • Prototyping & Hands-on Implementation: Act as a "builder" by constructing Proof of Concepts (PoCs) and minimum viable prototypes. • Ingest historical event logs into Apromore to capture factual baselines and empirically validate the technical feasibility of proposed agentic automations, replatforming initiatives, and cost-saving opportunities. • Data Configuration & Architecture: Guide customers on end-to-end data connectivity. • Assist client teams in designing robust process data models, building efficient ETL/processing pipelines, and seamlessly integrating enterprise data ecosystems (such as Salesforce Data Cloud, Snowflake, or legacy ERPs). • Deliver Value-Based Technical Messaging: Fluent in both "API" and "ROI," you will translate working prototypes into solid business cases. • Help executive decision-makers across Automation/AI, Digital Transformation, Operational Excellence, and Risk & Compliance understand how process optimization maps to financial business impact. • De-Risk Agentic AI Deployments: Help customers envision and safely activate autonomous AI agents. • Employing your technical depth, demonstrate how clean process context, clear handoffs, and well-understood workflows are required to deploy agents safely, productively, and within trust guardrails. • Deliver Training & Consultancy Projects: Lead and execute professional service engagements in process intelligence, technical onboarding, and specialized training programs for enterprise clients. • Serve as the primary consultant to ensure successful customer adoption, guiding their teams on advanced process intelligence methodologies and execution best practices. • Scale Engineering Impact: Contribute to the broader solutions community by building reusable assets, reference architectures, demo innovations, and mentoring junior Solution Engineers.

🎯 Requirements

• 5+ Years of Experience in customer-facing technical selling roles (Solution Engineer, Technical/Solution Architect, Forward Deployed Engineer) or technical project delivery roles. • Process Intelligence Expertise : Background working with process analytics, process mining, task mining, process simulation and data-driven business process management concepts. • Strong Data Engineering Skills & Builder Credibility: Experience working with SQL, Python and building data pipelines and API integrations. • AI Fluency: Familiarity with LLMs, prompt engineering, and agentic orchestration frameworks. • Sales Instinct & Commercial Curiosity: An understanding of how pre-sales fits into a complex enterprise deal cycle. • Exceptional Relationship Building: Proven ability to connect and communicate technical concepts fluidly to diverse stakeholders, ranging from C-suite executives to IT infrastructure and database teams.

🏖️ Benefits

• time off programs • medical • dental • vision • mental health support • paid parental leave • life and disability insurance • 401(k) • employee stock purchasing program