Customer Engineer

November 11

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🔮 Pocus

WebsiteLinkedInAll Job Openings

2 - 10 employees

☁️ SaaS

🤖 Artificial Intelligence

💰 Seed Round on 2022-06

Description

• Pocus’ vision is to unlock data for go-to-market teams. • Pocus helps customers like Asana, Canva, and Miro unlock data to drive millions in pipeline, accelerate closed won, and save reps hours / week digging through data. • As a founding member of the Customer Engineering team, you’ll be at the forefront of our mission, working directly with customers as a technical expert to build out their Pocus workspace. • The Pocus team is full of humble overachievers that like to move quickly, own our work, and create magic for our team... all while having a ton of fun. • Solve real problems for customers with a product that they love.

Requirements

• 3+ years of experience in sales or revenue operations, technical consulting, or solutions architect role. • A Bachelor’s degree or equivalent experience in a quantitative field like economics, business, math, statistics, engineering, or the hard sciences. • Proven technical experience with SQL, APIs and Python • A proven ability to quickly learn and familiarize yourself with new concepts in a self-directed way. Examples: A client’s business model or a raw sales or financial dataset. • A strong business acumen combined with an analytical skillset. Comfort and fluency using data to solve problems is more important than deep knowledge of a specific tool. • Excellent communication in all forms. You are comfortable adjusting your style and approach to communicate technical concepts with both technical and non-technical stakeholders. • Endless curiosity and excitement about solving ambiguous and unstructured problems using data for external customers. • High levels of organization in your workflows - you understand what it means to work on multiple projects simultaneously and are able to prioritize and manage your time efficiently.

Benefits

• Best in class medical, dental, and vision plans through our PEO • A monthly wellness stipend to help support you in your health goals • 401K through Guideline to help you invest in your future • Access to mentorship programs through First Round Capital for personal growth and development • 10 company holidays and discretionary vacation with a baseline requirement of 2 weeks / year. We work hard but don’t want you to burn out! • Work from home stipend to help you set up your home office