Senior Software Engineer - ServiceNow Development

April 10

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11:11 Systems

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11:11 Systems is a leading provider of cloud solutions, offering services that include managed public and private cloud, data protection, disaster recovery, and security. The company focuses on modernizing IT infrastructures for businesses, enhancing resilience against threats, and simplifying management through advanced technology. With over 40 years of experience, 11:11 Systems leverages its deep expertise to tailor solutions for diverse industries such as education, government, and healthcare, ensuring high levels of security and compliance for its clients.

Cloud • Security • SD-WAN • Low Latency Solutions • Private Line Connectivity

1001 - 5000 employees

Founded 2020

🔒 Cybersecurity

📋 Description

• 11:11 Systems is looking for a Senior Software Engineer to design, develop, implement, configure, customize, maintain, and support the ServiceNow applications. • This role requires strategic thinking, strong solutioning capabilities, cross-functional collaboration, and effective stakeholder management, ensuring alignment between the business needs and technical solutions. • The ideal candidate will be energetic, adaptable, detail oriented, capable of understanding a diverse set of business processes and requirements, and knowledgeable of the systems and data flows. • They must possess the skills and discipline for making people, process, and technology work together to deliver critical business outcomes. • This is a remote position.

🎯 Requirements

• Bachelor’s degree in computer science or related field of study, or equivalent work experience • 5+ years of experience designing, developing, implementing, configuring, and customizing solutions in ServiceNow in an enterprise environment • Experience in building and managing relationships with Stakeholders and business user groups • Experience with multiple ServiceNow modules, ITSM and CSM a plus • Experience with Incident Management, Change Management, Catalog Request, Knowledge Management, Service Portal • Excellent understanding of ServiceNow Common Service Data Model 4.0 (CSDM 4) • Experience in Custom Application Development using ServiceNow • Experience managing integrations in ServiceNow utilizing ServiceNow table APIs, scripted Web Services, custom REST APIs • Expertise in ServiceNow Scripting - Business rules, Script Includes, Client Scripts, JavaScript, etc • Experience with ServiceNow forms, fields, views, lists, UI policy and actions, and client and server scripts • Experience with flow designer, workflows, and low / no code • Experience building dashboards and reports • Experience with App Engine • Proficient in web-based development languages (JavaScript, HTML, CSS, AJAX, HTTP, XML) • Experience with Scrum methodology and Agile practices • ServiceNow Certified Systems Administrator (CSA), highly desirable • ServiceNow Certified Application Developer (CAD), highly desirable • ServiceNow CIS - ITSM, highly desirable • ServiceNow CIS - CSM, highly desirable • Experience with UI Builder, a plus • ITIL Foundations, a plus • Strong strategic thinking, project management, time management, and problem-solving skills • Strong Written and Verbal Communication, documentation, and organization skills • Positive outlook, can-do attitude and able to work using their own initiative • Must be legally eligible to work in assigned region without visa sponsorship