Junior Customer Support
September 17
Description
• Welcoming and distributing train tickets (Thai / English) to customers who make reservations through our website. • Resolving customer issues via phone, email, or social media. (Thai/English). • Providing assistance to customers and operators in obtaining the information they require. • Communicate with other departments to accommodate their needs. • Providing customers with trip details and travel advice, including updating information with the team when operators contact us.
Requirements
• Bachelor's Degree in a relevant field. • Entry-level candidates are encouraged to apply. • Strong written and verbal communication skills in English. • Experience in Customer Support is advantageous. • A TOEIC score of 650 or higher is preferred. • Thai National only.
Benefits
• Interesting work with the product that allows millions of travelers to book their trips daily. • Support our employee's wellness by offering: • 9 days paid time off with an additional anniversary day off. • Company Group Insurance covered Life, Accidental, Health IPD, Health OPD, Dental and Health Check-up & Vaccine. • Personal sport allowance budget. • Company gathering on team building/outing. • Education and career planning benefits with • Education platform for training with free courses and personal education budget. • Equipment policy on financial assistance for purchasing Laptops.
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