360dialog — official WhatsApp Business API Provider
360dialog is a leading provider of WhatsApp Business API solutions, helping businesses connect with their customers more effectively. The company focuses on transforming WhatsApp into a high-performance marketing channel that drives measurable growth through performance messaging. By leveraging insights from over 40,000 businesses, 360dialog offers a seamless integration with Meta’s APIs, enabling businesses to improve ad targeting and track customer interactions in real-time. Their services include automated, personalized messaging that boosts conversion rates, reduces costs, and enhances customer retention. 360dialog is a critical partner for marketers, eCommerce businesses, and agencies looking to capitalize on WhatsApp's capabilities for better customer engagement and performance marketing.
Conversational commerce • Push & In-App Messaging • Live Chat • Chatbot • Messenger
Communications Specialist
5 days ago
360dialog — official WhatsApp Business API Provider
360dialog is a leading provider of WhatsApp Business API solutions, helping businesses connect with their customers more effectively. The company focuses on transforming WhatsApp into a high-performance marketing channel that drives measurable growth through performance messaging. By leveraging insights from over 40,000 businesses, 360dialog offers a seamless integration with Meta’s APIs, enabling businesses to improve ad targeting and track customer interactions in real-time. Their services include automated, personalized messaging that boosts conversion rates, reduces costs, and enhances customer retention. 360dialog is a critical partner for marketers, eCommerce businesses, and agencies looking to capitalize on WhatsApp's capabilities for better customer engagement and performance marketing.
Conversational commerce • Push & In-App Messaging • Live Chat • Chatbot • Messenger
📋 Description
• About Us • 360Dialog transforms WhatsApp into a high-performance marketing channel with our Performance Messaging solutions, designed to drive real, measurable results. • We combine data-driven insights with personalised, two-way conversations, helping businesses scale customer engagement, boost conversions, and automate WhatsApp communication. • Our full-service approach makes it easy for businesses to unlock the potential of WhatsApp, from campaign management to messaging automation. • We’re trusted by over 1,000 partners and more than 40,000 clients worldwide. • As the first provider to offer full-funnel analytics and data solutions for WhatsApp, 360Dialog is leading the way in performance-driven messaging and marketing automation. • Role Overview • We’re looking for a skilled storyteller to own all written communications following our recent rebrand. • You will create voice guidelines, set up editorial processes, and deliver benefit-driven content with a small team of product marketers, operations specialists, and designers. • You will turn complex solutions into clear, actionable messaging for website copy, email campaigns, case studies, thought leadership, and social media. • By shaping strategy rather than just executing tasks, your influence over our overall messaging approach will grow as you succeed.
🎯 Requirements
• Own all external written communications, ensuring clarity, consistency, and quality across channels (website, email, blog, social, partner comms). • Develop brand voice guidelines and editorial processes that can scale with our growth. • Craft persuasive content that turns technical features into compelling business benefits for B2B audiences. • Oversee technical documentation by working with subject matter experts to produce clear, accurate resources that fit our brand identity. • 5+ years of B2B communications or content creation experience • Exceptional writing skills, with a track record of simplifying technical concepts • A portfolio showing versatile content across digital channels • B2B messaging and partner/channel communications background • Editorial planning and content distribution expertise • Video and scripting capabilities • Experience using AI writing tools (Claude, ChatGPT, Writer etc.)
🏖️ Benefits
• Strategic ownership: Define our voice with the freedom to execute your vision • Measurable impact: See how your communications directly drive engagement and growth • Dedicated support: Get insights and resources from our specialized team • Growth trajectory: Lead bigger initiatives as you demonstrate success • Remote flexibility: Work from anywhere, on your own schedule
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