360Learning
360Learning is a company that provides an online learning platform designed to facilitate collaborative learning in organizations. Their platform focuses on empowering L&D professionals to drive culture and learning initiatives through the use of social and collaborative tools. 360Learning aims to improve employee engagement and productivity by promoting a learning culture.
LMS • social learning • LCMS • E-Learning • Learning Management System
201 - 500 employees
Founded 2013
📚 Education
⚡ Productivity
☁️ SaaS
💰 $200M Private Equity Round on 2021-10
Client Success Partner - Mid Market
March 14
360Learning
360Learning is a company that provides an online learning platform designed to facilitate collaborative learning in organizations. Their platform focuses on empowering L&D professionals to drive culture and learning initiatives through the use of social and collaborative tools. 360Learning aims to improve employee engagement and productivity by promoting a learning culture.
LMS • social learning • LCMS • E-Learning • Learning Management System
201 - 500 employees
Founded 2013
📚 Education
⚡ Productivity
☁️ SaaS
💰 $200M Private Equity Round on 2021-10
📋 Description
• As a Client Success Partner (CSP), you will support our clients in their digital training strategy through the 360Learning platform. • You will be responsible for: • Ensuring the renewal of contracts by coordinating the different resources (technical, educational, etc.) made available • Ensuring the business impact of our solution in accordance with the objectives set by our clients • Ensuring the renewal or signing of new contracts for accounts listed in your portfolio • Last but not least, managing a portfolio of clients in a high-touch and low-touch mode • Your role plays a key part in the customer success team, you are responsible for the development of the relationship with your clients.
🎯 Requirements
• First experience in a Client Success Partner or Customer Success Manager position (1-2 years) • Experience of delivering a business review, managing warning situations and onboarding clients • Previous experience in the SaaS B2B industry is a plus • Keen interest for the digital industry, education and e-learning in particular • Ability to interpret data and identify trends • Excellent interpersonal and communication skills • Fluent French, and excellent English proficiency (B2 minimum)
🏖️ Benefits
• Compensation: Package includes base salary, a variable component and equity 📈 • Benefits/Perks: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. • Balance: Flexible hours, full remote work possible anywhere in France 🏠 • Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 • Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 • Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity_360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻💻🏆
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