Support Engineer - Networking

Yesterday

Apply Now

Receive Emails with Similar Jobs

3Pillar Global

WebsiteLinkedInAll Job Openings

Product Strategy • Product Development • Product Architecture • Mobile Apps • Big Data

1001 - 5000 employees

☁️ SaaS

🏢 Enterprise

🤖 Artificial Intelligence

💰 Private Equity Round on 2021-10

Description

• Greetings future tech savant, join 3Pillar Global for technical support and troubleshooting. • Deliver exceptional technical expertise, ensure system reliability, and solve complex problems. • Work with Cisco Escalation team on critical missions in networking and security. • Contribute to technological advancement and client success in Product Development.

Requirements

• Client-facing experience in a technical support or troubleshooting role. • Advanced English communication skills, presentation skills. • Strong knowledge of TCP/IP networking, network security, and common application/transport protocols. • Hands-on experience with Linux systems and CLI for diagnostics. • Database knowledge (SQL/NoSQL) for backend troubleshooting. • Excellent troubleshooting and debugging skills for network and system-level issues. • Knowledge of Cisco firewalls and security solutions is a strong plus. • Scripting knowledge (Python, Bash, or similar) is an advantage. • Security or networking certifications (CCNA, CCNP, Security+) are a plus.

Benefits

• Flexible work environment, remote-first approach. • Well-being focus with fitness offerings and mental health plans. • Generous time off. • Professional services model for career growth and development.