3Shape
3Shape develops 3D scanners and CAD/CAM software solutions for the dental and audio industries. Our technology is changing the way health professionals diagnose and care for people. So much so that we’ve been named “Entrepreneur of the Year” by Ernst & Young three times, not to mention receiving numerous other global awards for our products and solutions. Our headquarters is in Denmark with production facilities and offices in China, Europe, Latin America and the USA. Our Privacy Policy - http://ow.ly/tzgA30ozGJW
Dentists • Dental labs • Dental professionals • Orthodontic and dental technology • Dental technicians
1001 - 5000 employees
💰 Private Equity Round on 2021-12
Support Consultant - Spanish
February 15
3Shape
3Shape develops 3D scanners and CAD/CAM software solutions for the dental and audio industries. Our technology is changing the way health professionals diagnose and care for people. So much so that we’ve been named “Entrepreneur of the Year” by Ernst & Young three times, not to mention receiving numerous other global awards for our products and solutions. Our headquarters is in Denmark with production facilities and offices in China, Europe, Latin America and the USA. Our Privacy Policy - http://ow.ly/tzgA30ozGJW
Dentists • Dental labs • Dental professionals • Orthodontic and dental technology • Dental technicians
1001 - 5000 employees
💰 Private Equity Round on 2021-12
📋 Description
• Provide efficient technical support on 3Shape hardware (3D scanners) and software via online sessions, telephone, e-mails and occasional on-site events. • Handling support cases: collect all relevant information from customers, according to company`s procedures and record this using company`s CRM • Interact with other departments and escalate customers feedback further
🎯 Requirements
• Customer oriented approach • Good communicator with ability to ask and listen • Good verbal and writing skills at upper-intermediate level in Spanish, and English, and Ukrainian • Problem solving and creative skills • Goal-focused and stress resistant • Aspiration to self-development and keen on gaining new skills • Ability to handle multiple tasks and collaborative skills
🏖️ Benefits
• 24 business days of annual leaves • Medical insurance (with additional Dentistry Budget and 10 massaging sessions per year included) • Possibility of flexible remote cooperation • Good working conditions in a comfortable office near National Technical University “KPI” which includes: • Blackout ready infrastructure. • Corporate Paper Book Library. • Gym-Room with Shower. • A parking lot with free spaces for employees • Partial compensation of lunches • Paid sick leaves and child sick leaves • Maternity, paternity and family issues leaves • Well-being program: monthly well-being meetings and individual psychology hot-line
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