Sales Engineer

January 13

Apply Now

Receive Emails with Similar Jobs

8x8

WebsiteLinkedInAll Job Openings

8x8 is a comprehensive platform and partner designed to enhance customer experience (CX) by unifying business communications and interaction data. Trusted by over 3 million business users, 8x8 provides solutions such as contact centers, unified communications, and no-code APIs to address complex communication challenges. By integrating artificial intelligence into their platform, 8x8 helps businesses connect teams and customers, gain insights, and drive impactful results. The platform aims to modernize operations, mitigate risks, and build customer loyalty, offering a seamless and efficient experience for enterprises.

VoIP business phone service • hosted VoIP • Small business phone systems • web conferencing • virtual contact center

1001 - 5000 employees

Founded 1996

☁️ SaaS

📡 Telecommunications

🏢 Enterprise

📋 Description

• Supporting primarily the UK public sector sales team but this may change based on sales/business need. • Conduct technical presentations and demonstrations to showcase the value and capabilities of our products. • Provide industry, technical, and product knowledge to 8x8 partners and customers. • Develop and maintain an expert understanding of all 8x8 applications and products. • Assist in developing technical proposals and RFP responses to meet customer requirements. • Develop advanced system configurations to provide a customized demo experience. • Work with internal teams to provide feedback on product enhancements and feature requests based on partner input. • Document actions and follow-ups as per Sales Engineering best practices identified by the SE management. • Stay up-to-date with industry trends and competitive landscape to effectively position our solutions. • Represent 8x8 at conferences, industry, and sales events if and when requested.

🎯 Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field. • 3+ years of experience in a sales engineering or technical consulting role, preferably in the cloud communications or customer engagement industry (CCaaS, CPaaS, CX). • Strong verbal and written communication skills focused on needs analysis, positioning, business justification, and closing techniques. • Excellent presentation and communication skills, with the ability to convey complex technical concepts to technical and non-technical audiences. • Ability to travel up to 10% - 20% of the time within the region to accommodate partner events, meetups, and/or customer engagements.